Viviana Torres
Orange City,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Office Clerk
LVE Accounting Services
05.2022 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
Front Desk Receptionist (Seasonal Position)
Unique Wholesale Distributors
01.2022 - 04.2022
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Increased guest retention by maintaining a welcoming and organized reception area.
Front Desk Receptionist (Seasonal Position)
Trujillo Medical Center
08.2021 - 12.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Office Assistant
Animal Aid And Rescue
01.2018 - 07.2021
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Education
High School Diploma -
Atlantic Technical College
Pompano Beach, FL06.2021
Skills
- Data Entry
- Maintaining records
- Data Management
- Verbal Communication
- Team Collaboration
- File Maintenance
- Administrative Support
- File Organization
- Mail handling
- Scheduling and calendar management
- Typing Speed
- Office Administration
Languages
Spanish
Native or Bilingual
Timeline
Office Clerk
LVE Accounting Services
05.2022 - Current
Front Desk Receptionist (Seasonal Position)
Unique Wholesale Distributors
01.2022 - 04.2022
Front Desk Receptionist (Seasonal Position)
Trujillo Medical Center
08.2021 - 12.2021
Office Assistant
Animal Aid And Rescue
01.2018 - 07.2021
High School Diploma -
Atlantic Technical College
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