Overview
Work History
Education
Skills
Timeline
Generic

Viviane Fils-Aime

Rosedale,NY

Overview

9
9
years of professional experience

Work History

Hair Dresser

D’partners barber shop
Brooklyn, NY
11.2018 - Current
  • Monitored, tracked and recorded client satisfaction to maintain positive ratings.
  • Greeted customers, answered phones and booked appointments.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Used curlers, rollers and curling irons to press and curl hair.
  • Kept up with current trends in the industry by attending classes or seminars.
  • Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.

Food Server

Monty’s restaurant
South Beach, FL
07.2015 - 01.2017
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Performed opening and closing duties such as counting money in register drawers or restocking supplies.
  • Informed customers of daily specials and signature menu items.
  • Checked on customers during their meal to ensure they were satisfied with their dining experience.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Served food and beverages to patrons and confirmed complete orders.
  • Set up tables and counters to prepare dining and serving areas.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Took orders from customers accurately and delivered to kitchen staff promptly.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Stocked service areas with supplies during slow periods.
  • Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
  • Provided exceptional service to high volume of daily customers.
  • Greeted guests in a friendly and welcoming manner.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Brewed coffee and distributed to guests.
  • Calculated charges, issued table checks and collected payments from customers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Education

Some College (No Degree) - Art

La Belle Beauty Academy
Miami, FL

Skills

  • Supply Management
  • Sanitation Practices
  • Chemical Safety
  • Social Media Promotion
  • Color Correction
  • Appointment Scheduling
  • Cosmetology Principles Knowledge
  • Braiding and Weaving
  • Familiar With Relaxers
  • Innovative Hairstyling Techniques

Timeline

Hair Dresser

D’partners barber shop
11.2018 - Current

Food Server

Monty’s restaurant
07.2015 - 01.2017

Some College (No Degree) - Art

La Belle Beauty Academy
Viviane Fils-Aime