Summary
Overview
Work History
Education
Skills
Timeline
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Vivianne Compte Lopez

Miami,Florida

Summary

Dynamic and results-driven professional with a proven track record at Goodwill Laundry and Linens. Excelling in customer service and teamwork, I enhanced operational efficiency and boosted sales through effective product placements. Skilled in training and mentoring, I fostered a collaborative environment that improved team performance and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Asociado

Goodwill Laundry an Linens
07.2024 - 04.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Monitored and verified merchandise for proper prices and labels.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Streamlined workflow for increased efficiency, introducing digital tool for task management.
  • Coordinated with suppliers to ensure timely delivery of products and resolve any discrepancies.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Fostered positive work environment, leading by example and offering support to team members as needed.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Reduced wait times for customers by implementing more efficient checkout process.
  • Enhanced team collaboration by organizing weekly meetings to discuss project progress and address any challenges.
  • Assisted in inventory management to prevent stock shortages and overages.
  • Increased sales through effective product placements and persuasive communication skills.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Participated in community events, strengthening store's local engagement and reputation.
  • Developed marketing materials to promote in-store events and special promotions.
  • Boosted team morale and productivity with recognition programs and constructive feedback.
  • Facilitated team training sessions, improving overall performance and knowledge of best practices.
  • Enhanced store security measures, reducing incidents of theft and loss.
  • Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
  • Conducted product demonstrations, enhancing customer engagement and interest.
  • Contributed to store's online presence by updating website and social media platforms with current promotions.
  • Analyzed sales data to identify trends and areas for improvement, suggesting actionable strategies.
  • Ensured compliance with health and safety regulations, conducting regular checks and staff training.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Gathered, organized and input information into digital database.
  • Observed packing operations to verify conformance to specifications.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Education

High School Diploma -

Centro Mixto Reinaldo
Guantanamo, Cuba
06-2007

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cleaning
  • Flexible schedule
  • Leadership qualities
  • Workplace safety
  • Creativity and innovation
  • Organizing work stations
  • Goal setting and achievement
  • Product knowledge
  • Complex Problem-solving
  • Training and mentoring
  • Relationship building
  • Complaint resolution
  • Facility cleaning
  • Sales expertise
  • Team building
  • Order preparation
  • Area and facility cleaning
  • Continuous development
  • Sales and marketing
  • Equipment operation
  • Equipment maintenance
  • Task prioritization
  • Quality inspections
  • Calculations and measurements
  • Technical support
  • Mechanically inclined
  • Conflict resolution
  • Parts labeling
  • Component assembly
  • Lift [number] pounds
  • Materials staging
  • Quality assurance
  • Willingness to learn
  • Shipping and receiving

Timeline

Asociado

Goodwill Laundry an Linens
07.2024 - 04.2025

High School Diploma -

Centro Mixto Reinaldo
Vivianne Compte Lopez