Dynamic and results-driven professional with a proven track record at Goodwill Laundry and Linens. Excelling in customer service and teamwork, I enhanced operational efficiency and boosted sales through effective product placements. Skilled in training and mentoring, I fostered a collaborative environment that improved team performance and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Asociado
Goodwill Laundry an Linens
07.2024 - 04.2025
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Assisted with inventory counts and stocking of merchandise.
Trained new team members by relaying information on company procedures and safety requirements.
Assisted customers in selecting merchandise best suited to needs.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Monitored and verified merchandise for proper prices and labels.
Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
Streamlined workflow for increased efficiency, introducing digital tool for task management.
Coordinated with suppliers to ensure timely delivery of products and resolve any discrepancies.
Improved customer satisfaction by quickly helping each person find desired items.
Fostered positive work environment, leading by example and offering support to team members as needed.
Achieved high level of customer service with thorough product knowledge and attentive assistance.
Reduced wait times for customers by implementing more efficient checkout process.
Enhanced team collaboration by organizing weekly meetings to discuss project progress and address any challenges.
Assisted in inventory management to prevent stock shortages and overages.
Increased sales through effective product placements and persuasive communication skills.
Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
Participated in community events, strengthening store's local engagement and reputation.
Developed marketing materials to promote in-store events and special promotions.
Boosted team morale and productivity with recognition programs and constructive feedback.
Facilitated team training sessions, improving overall performance and knowledge of best practices.
Enhanced store security measures, reducing incidents of theft and loss.
Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
Conducted product demonstrations, enhancing customer engagement and interest.
Contributed to store's online presence by updating website and social media platforms with current promotions.
Analyzed sales data to identify trends and areas for improvement, suggesting actionable strategies.
Ensured compliance with health and safety regulations, conducting regular checks and staff training.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Evaluated customer needs and feedback to drive product and service improvements.
Frequently inspected production area to verify proper equipment operation.
Gathered, organized and input information into digital database.
Observed packing operations to verify conformance to specifications.
Developed effective improvement plans in alignment with goals and specifications.
Conducted regular reviews of operations and identified areas for improvement.
Educated staff on organizational mission and goals to help employees achieve success.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.