Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Viviany Andrade

Brockton,MA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Crew Member

Dunkin' Donuts
Brockton , MA
12.2023 - Current
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.

Cashier

Market Basket
Brockton, MA
12.2021 - 11.2023
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Resolved customer complaints professionally in accordance with company policy.
  • Performed other duties as assigned by management.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Accepted cash and credit card payments, issued receipts and provided change.

Education

High School Diploma -

Brockton High School
Brockton, MA
06-2024

Skills

  • Customer Engagement
  • Health Code Compliance
  • Customer Service
  • Drive-Thru Operations
  • Beverage Preparation
  • Safety awareness
  • Problem-Solving
  • Integrity and Honesty

Languages

English
Professional
Portuguese
Native/ Bilingual

Timeline

Crew Member

Dunkin' Donuts
12.2023 - Current

Cashier

Market Basket
12.2021 - 11.2023

High School Diploma -

Brockton High School

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Viviany Andrade