Vivien Bowers
May,TX
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Dedicated Security professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Complaince Director
American Guard Services/Worldwide Sourcing Group
Gardena, CA
10.2019 - Current
- Led strategic initiatives to enhance operational efficiency across multiple departments.
- Developed and implemented training programs for staff to improve performance and compliance.
- Collaborated with cross-functional teams to streamline workflows and reduce costs.
- Audited and maintained I-9 and immigration document compliance
- Audited, regulated and maintained all security licenses across the United States.
- Reported all terminations and hires to Attorney General.
- Handled investigation and repair of IT issues with company Data Base.
- Handled many of the Cyber Security compliance, implementation and training per recommendations of NIST 800-53, CISA,
- Audited managers for compliance with company policies and standards.
- Prepared and sent weekly, daily, monthly, quarterly reports on hiring, terminations, overtime, licensing, and training to ownership.
- Facility Security Officer (MTSA FSO) for cruise lines in Galveston.
- Customer Service Representative for the company who handled employee complaints.
FSO/Assistant Operations Manager
American Guard Services
Galveston TX
10.2015 - Current
- Streamlined daily operations, enhancing workflow efficiency and reducing process delays.
- Coordinated cross-departmental communication to ensure project alignment and goal achievement.
- Developed training materials for new staff, improving onboarding processes and knowledge retention.
- Implemented process improvements that increased team productivity and operational effectiveness.
- Maintained all federally required training for security officers
- Interfaced with all federal agencies and vessels for operations.
- Maintained Facility Security Plan (FSP)
- Hired and trained employees per Coast Guard requirements-MTSA training. Incompliance with 33CFR105.210
- Provided MTSA training for all agencies working in port in conjunction with cruise operations per 33CFR105.215
- Access training and supervision of all access ports, and cargo associated with cruise operations.
- Participated in all drills, exercises and multi agency table top exercises for any and every disaster that might occur in the Houston/Port Arthur/Texas City area.
TSO (Terminal Security Officer)/Admin
McRoberts Maritime Security
08.2004 - 08.2015
- Monitored security systems to ensure safety and compliance with regulations.
- Conducted regular patrols of assigned areas to deter and detect security breaches.
- Responded promptly to incidents, coordinating with local law enforcement when necessary.
- Trained new security personnel on protocols, procedures, and emergency response plans.
- Interacted with federal agencies in conjunction with cruise operations.
- Made work schedules for security employees of cruise operations.
- Conducted MTSA training for all employees per 33CFR105.210
- Dealt with employee issues and discipline.
- Handled hiring of all new employees in Security.
Education
High School Diploma -
Albany High School
Albany, TXBachelor of Science - Business
University of Maryland
Yokota Japan06-1989
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Operations management
- Project management
- Team management
- Creativity and innovation
- Strategies and goals
- Project coordination
- Staff management
- Organizational development
- Employee development
- Goal setting
- Staff development
- Issues resolution
- Rules and regulations
- Legal and regulatory compliance
- Crisis management
- Government relations
- Corporate communications
- Human resources management
- Contract management
- Content development
- Logistics management
- Company guidelines
- Information technology management
- Problem-solving
- Time management
- Multitasking and organization
- Team collaboration
- Team building
- Leadership development
- Coaching and mentoring
- Analytical thinking
Affiliations
-Infragard (FBI cyber security group for private industry)
-AMSC (Area Maritime Security Council) member
-Maritime Domain Cross Sector Council member
-AI Cross Sector Council member
-FSO subcomittee member (Coast Guard/Infragard)
-Stakeholder Port of Galveston.
Certification
MTSA FSO
CFATS FSO
Federal Cyber FSO
Bombing Prevention Awareness Certificate
Bomb Threat preparedness and Response Certificate
Active shooter Preparedness Certificate
Enviromental Health Training and Emergency Response
Bomb Threat Management Training Certificate
Vehicle Born Improvised Explosive Device Detection Certificate
Bomb Making Materials Awareness Training Certificate
IED Awareness and Safety Procedures Certificate
Hazardous Materials Awareness and Distance Learning Training
IED Search Procedures Training Certificate
HME and Precurser Awareness for Public Safety Training Certificate
Terrorist Threat of UAS Pt1 Training
Terrorist Threat from UAS training
Countering Terrorist Threats to Critical Infrastructure Training
IINMA*NCTC Innovations in Terrorist tactics & Considerations for First Responders training
AI regulation and Governance classes
IS-0100
IS-0200
IC-0700
IC-0800
INMA OPS-Economic Espianage-Theft of Trade Secrets
INMA-Terrorist Threats to Maritime Transportation and Operations
FBI Operation Flashpoint WWMD Directorate
INMA Workplace Violence Awareness, Prevention, and response training
Behavioral Detection in Public Events and Spaces Training
INMA-OPS Criminal Epidemiology
INMA- USSS Thread Assessment Overview Course
National Emergency Response & Recovery Training
Operationalizing Data Privacy & Governance
Targeted Violence and Terrorist Prevention Training
IED
Languages
Japanese
Limited Working
Timeline
Complaince Director
American Guard Services/Worldwide Sourcing Group
10.2019 - Current
FSO/Assistant Operations Manager
American Guard Services
10.2015 - Current
TSO (Terminal Security Officer)/Admin
McRoberts Maritime Security
08.2004 - 08.2015
High School Diploma -
Albany High School
Bachelor of Science - Business
University of Maryland