Summary
Overview
Work History
Education
Skills
Timeline

VIVIEN CHEN

Tallahassee,FL

Summary

Motivated and outgoing student with a history of customer service and knowledge of editing from hobbies seeking to explore and gain more practical experience whether through a job or a internship.

Overview

3
3
years of professional experience

Work History

Waitress

Crazy Buffet
Palm Beach Lakes, FL
03.2021 - 06.2022
  • Handled customer complaints
  • Adapted to fast-paced environment
  • Frequently handling up to 10 tables

Instagram Handler

Chinese Student Scholar Association
Tallahassee, FL
09.2021 - 12.2021
  • Collaborated closely with team members to create and meet project deadlines and project requirements
  • Learned basics of editing and designing flyers
  • Managed and posted on Instagram and reporting on its condition

Waitress

Jin Jin Fusion
Panama City Beach, FL
06.2021 - 08.2021
  • Kept up to date on menu to provide accurate information
  • Improved social skills and ability to multitask
  • Completed thorough and accurate opening and closing duties.

Cashier

Bamboo Wok
Jupiter, FL
03.2020 - 06.2021
  • Processing credit cards, checks, gift cards, and coupons
  • Assisting customer questions and completing their requests
  • Handled customer complaints

Education

Florida State University
06.2025
  • Experiencing different interests by joining different activities
  • Learning balance of school work and healthy habits

High School Diploma -

Jupiter High School, Jupiter, FL
06.2021
  • Experienced CPR training
  • Weekly checked AED machine within school in 2020
  • Improved fluency of Chinese through taking Chinese class for 2 years

Skills

  • Ability to multitask
  • Customer service skills
  • Google Drive
  • Microsoft
  • Canva (website, poster design)
  • DaVinci Resolve (video edit)
  • Conflict and Complaint Resolution
  • Team Player
  • Phone Inquiries
  • Guest Satisfaction
  • Social Perceptiveness
  • Negotiation

Timeline

Instagram Handler - Chinese Student Scholar Association
09.2021 - 12.2021
Waitress - Jin Jin Fusion
06.2021 - 08.2021
Waitress - Crazy Buffet
03.2021 - 06.2022
Cashier - Bamboo Wok
03.2020 - 06.2021
Florida State University - ,
Jupiter High School - High School Diploma,

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