Vivien Horvath
Tacoma
Summary
Placement and recruitment specialist with experience working directly with families to assess childcare needs, recruit and screen candidates, and manage placements from first inquiry through successful hire. Strong background in client consultations, candidate matching, follow-up, and post-placement support. Comfortable managing multiple active placements in a remote, fast-paced, sales-driven environment.
Overview
13
13
years of professional experience
Work History
Area Coordinator
EurAupair Child Care Programs
02.2024 - Current
- Manage families from initial inquiry through successful caregiver placement
- Conduct consultation calls to understand childcare needs, schedules, and expectations
- Review and screen caregiver profiles to identify strong matches
- Present qualified candidates and guide families through selection decisions
- Maintain consistent follow-up to move families through the placement process
- Manage multiple active placements simultaneously while meeting deadlines
- Support families and caregivers after placement to ensure satisfaction and retention
- Address concerns quickly to prevent placement breakdowns
- Track all communication, progress, and placement activity in internal CRM systems
Childcare Provider
Independent Contractor
Gig Harbor
05.2022 - Current
- Provided professional in-home childcare services
- Built trust with families through clear communication and reliability
- Gained firsthand understanding of what families expect from caregivers
- Supported potty training initiatives with patience and consistency.
Local Community Counselor
EurAupair Child Care Programs
09.2021 - 02.2024
- Worked directly with families to support caregiver selection and placement success
- Conducted interviews and needs assessments with prospective families
- Maintained regular contact with families and caregivers after placement
- Assisted with conflict resolution and placement adjustments
- Built long-term relationships through proactive communication and follow-up
- Documented all interactions and updates in the company database
Administrative Manager
Horvath Miklos Sikuveg KFT
11.2012 - 12.2022
- Managed client communication, scheduling, and follow-up
- Provided direct customer support and consultations
- Maintained accurate records and handled daily administrative operations
- Assisted with marketing and outreach effortsExecuted diverse administrative tasks, prioritizing effectively to meet deadlines.
- Delivered exceptional customer service and professional consultations to clients.
- Facilitated clear communication by providing translation services across varied settings.
- Coordinated mailings, marketing materials, and website content to improve outreach strategies.
- Developed engaging presentations for in-person and virtual audiences.
Au Pair
Go Aupair
10.2018 - 04.2019
Assistant Figure Skating Coach
Ice Stars Egyesulet
Zalaegerszeg
09.2015 - 06.2016
Education
Personal Trainer
International Sport Sciences Association
05-2021
Associate of Applied Science - Figure Skating Coach
Budapesti Sportszovetsegek Unioja
Budapest, Hungary06-2016
High School Diploma -
Nagy Lajos Secondary School
Szombathely, Hungary06-2012
Skills
- Client consultations & needs assessments
- Family acquisition & relationship management
- Candidate recruiting & screening
- Placement coordination & closing
- Pipeline & follow-up management
- Matching caregivers to families
- Retention & post-placement support
- CRM / database tracking
- Objection handling & problem solving
- Remote communication & time management
Languages
English
Native/ Bilingual
Hungarian
Native/ Bilingual
German
Limited
References
References available upon request.
Timeline
Area Coordinator
EurAupair Child Care Programs
02.2024 - Current
Childcare Provider
Independent Contractor
05.2022 - Current
Local Community Counselor
EurAupair Child Care Programs
09.2021 - 02.2024
Au Pair
Go Aupair
10.2018 - 04.2019
Assistant Figure Skating Coach
Ice Stars Egyesulet
09.2015 - 06.2016
Administrative Manager
Horvath Miklos Sikuveg KFT
11.2012 - 12.2022
Personal Trainer
International Sport Sciences Association
Associate of Applied Science - Figure Skating Coach
Budapesti Sportszovetsegek Unioja
High School Diploma -
Nagy Lajos Secondary School