Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vivien Huang

Houston

Summary

General Manager with a strong history of boosting productivity and operational efficiency. Proven expertise in accounting, inventory management, and vendor relations, resulting in enhanced business performance. Effective communicator and problem solver, promoting team collaboration and customer satisfaction. Committed to driving business growth through high-quality execution and strong interpersonal skills.

Overview

14
14
years of professional experience

Work History

General Manager

Mama Chang Restaurant
Houston
01.2019 - Current
  • Optimized labor costs and employee coverage by managing staff schedules effectively.
  • Trained new employees on customer service standards and operational procedures.
  • Conducted inventory management, maintaining stock levels and supplier relationships.
  • Performed regular staff evaluations, providing feedback to enhance performance.
  • Ensured compliance with health regulations and safety standards within kitchen.
  • Resolved customer complaints promptly, fostering positive dining experiences.
  • Oversaw daily restaurant operations, including scheduling, budgeting, and inventory control.

General Manager of Operations

Orange Mod Works
Houston
05.2015 - 01.2019
  • Processed accounts payable and receivable transactions with precision.
  • Preparation of monthly financial reports and reconciliations.
  • Processed payroll for diverse employee groups ensuring timely payments.
  • Managed office supplies inventory, placing orders as necessary for continuity.
  • Executed bookkeeping functions, focusing on accounts receivable and payable.
  • Reconciled bank accounts regularly to ensure accurate financial reporting.

Seasonal Worker

Harper & Pearson, Company, PC
Houston
01.2016 - 05.2016
  • Complied with federal and state income tax reporting for high net worth individuals, trusts, partnerships, and corporations.
  • Prepared tax projections and extensions to optimize client filing processes.
  • Completed form 1099 and W-2 reports accurately for clients.
  • Filed state taxes, including Texas Franchise Tax return, ensuring compliance.
  • Researched state-specific tax filing requirements to inform clients.
  • Utilized advanced tax software, including CCH Pfx Tax and Superform, for efficient processing.
  • Maintained confidentiality while managing sensitive client matters.
  • Established effective communication channels with clients to clarify tax-related inquiries.

Accounting Assistant/ Operation Manager

SOTA Innovations LLC
Houston
09.2011 - 12.2015
  • Executed monthly bookkeeping and bank reconciliation for company records.
  • Prepared Form 1065 partnership tax return using TurboTax.
  • Filed state taxes including sales tax, 941 employer quarterly federal returns, and Texas Franchise Tax.
  • Processed semi-monthly payroll for all employees accurately.
  • Reported budgets, sales, and expense forecasts to management group.
  • Oversaw logistics and operations to enhance efficiency.

Education

M.S. - Accountancy & Taxation

University of Houston
Houston, TX
05.2012

B.S. - Accounting

Emporia State University, School of business
KS
05.2010

Skills

  • Highly detail-oriented
  • Excellent record of multitasking
  • Work well in a fast-paced environment
  • Excel, Word, PDF
  • QuickBooks
  • Financial reporting
  • Payroll administration
  • Product costing
  • Vendor relationships
  • Bilingual (English and Chinese)
  • CPA-eligible

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Spanish
Limited

Timeline

General Manager

Mama Chang Restaurant
01.2019 - Current

Seasonal Worker

Harper & Pearson, Company, PC
01.2016 - 05.2016

General Manager of Operations

Orange Mod Works
05.2015 - 01.2019

Accounting Assistant/ Operation Manager

SOTA Innovations LLC
09.2011 - 12.2015

M.S. - Accountancy & Taxation

University of Houston

B.S. - Accounting

Emporia State University, School of business