Vivien Thompson
Livingston,LA
Summary
knowledgeable Medical Assistant with exceptional patient care, assessment, and education skills. Capable in collecting and handling samples, documenting histories, and updating charts. Team-Oriented, HIPPA compliant, and compassionate in helping patients with diverse needs
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Driven registered nurse with several years of experience caring for patients within setting. Smoothly deliver comprehensive patient care and delegate tasks according to patient needs and personnel skillsets. Dedicated to providing top quality care within multidisciplinary team environment.
Overview
3
3
years of professional experience
Work History
North Shore Urology
North Oaks Medical Center
Hammond, Louisiana
11.2024 - Current
- Collaborated with other healthcare professionals to develop comprehensive plans of care for each individual patient.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients
- Collected lab specimens, ordering and interpreting diagnostic tests and lab
- Administered medications, monitored vital signs, and provided patient education regarding postoperative care.
- Provided emotional support to patients and their families during difficult times.
- Performed catheterization procedures, bladder scans, and other specialized medical treatments.
- Attended continuing education classes to stay up-to-date on current trends in the field of urology nursing.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Certified Medical Assistant
Ross Hogan MD
Covington, LA
07.2022 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained prior authorizations.
- Collected and documented vital signs.
- Kept medical supplies in stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with in office procedures such as cystoscopies and vasectomies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Installed and removed Foley catheters and Supra pubic catheters.
- Perform test such as urinalysis and bladder scans.
- Collected and sent off urine specimens for culture, cytologies for bladder cancer and micro urinalysis for micro hematuria
- Administered subcutaneous and intramuscular injections.
- Sent lab and imaging orders.
- Called patients with test results and answering any questions they may have.
- Answered phone calls and booked appointments.
Medical Assistant Intern
North Oaks Obstetrics & Gynecology Group
Hammond, LA
05.2022 - 07.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Excellent communication skills, both verbal and written.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Obtained fetal heartbeats.
- Administered intramuscular injections.
- Assisted physician with in office exams.
- Called patients with test results.
Certified Nursing Assistant
Belle Maison Nursing Home
Hammond, LA
10.2021 - 05.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
Medical Assistant Certification -
Compass Career College
Hammond, LA06.2022
High School Equivalency Diploma -
Livingston Parish Adult Education
Walker, LA02.2019
Skills
- Medical Terminology
- HIPAA Compliance
- Inventory and supply management
- Specimens collection and processing
- Vital Sign Monitoring
- Patient Relations
- CPR
- Clinical Documentation
- Sterilization techniques
- Equipment Sterilization
- Procedure Assistance
- Proper catheter insertion/removal
- Removing sutures
- Women's health exams
- Compassion and Empathy
- Administrating injections
- Removing drains
- Prepping patients for procedures
- Feeding Assistance
- Mobility Assistance
- Compassionate caregiver
- Attention to detail
- Active listening
- Microsoft
- Time management
- Patient-focused care
- Simple dressings
- Adaptable
- Patient Feeding
- Customer Service
- Medical Procedures
- Reliable team player
- Direct Patient Care
- Complex Problem-Solving
- Inventory Management
- Patient Assessments
- EMR / EHR
- Patient bathing
- Sterile technique
- Prioritizing stat orders
- Maintaining confidentiality
- Critical thinking abilities
- Appointment Scheduling
- Companionship and emotional support
- Dressing assistance
- Light Housekeeping
- Trustworthy companion
- Patient relationship building
Timeline
North Shore Urology
North Oaks Medical Center
11.2024 - Current
Certified Medical Assistant
Ross Hogan MD
07.2022 - 08.2024
Medical Assistant Intern
North Oaks Obstetrics & Gynecology Group
05.2022 - 07.2022
Certified Nursing Assistant
Belle Maison Nursing Home
10.2021 - 05.2022
Medical Assistant Certification -
Compass Career College
High School Equivalency Diploma -
Livingston Parish Adult Education