Vivien Thompson
Livingston,LA
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
4
4
years of professional experience
1
1
Certification
Work History
North Shore Urology
North Oaks Medical Center
Hammond, Louisiana
11.2024 - Current
- Collaborated with healthcare professionals to create tailored care plans for patients, enhancing their treatment experience.
- Educated patients and families about urology health care practices and treatment options.
- Provided emotional support to patients, fostering resilience and coping strategies during urological treatments.
- Instructed patients on proper self-care techniques for managing their urological problems at home.
- Assisted healthcare providers during patient examinations and procedures.
- Performed catheterization procedures, and bladder sc
- Delivered injections, medications, and treatments following the physician's instructions.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients
- Collected lab specimens, ordering and interpreting diagnostic tests and lab
- Managed electronic health records, ensuring accuracy of patient information to support effective clinical decision-making.
- Collected vital signs and documented patient histories for physician review.
- Educated patients on medication usage and post-treatment care instructions.
- Prepared examination rooms and sterilized medical instruments for procedures.
- Collected samples from patients for laboratory testing purposes.
- Maintained cleanliness of examination rooms to ensure a safe environment for patients., stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Certified Medical Assistant
Ross Hogan MD
Covington, LA
07.2022 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented vital signs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Administered subcutaneous and intramuscular injections.
- Assisted physicians with in office procedures such as cystoscopies and vasectomies.
- Installed and removed Foley catheters and Supra pubic catheters.
- Performed laboratory tests for accurate diagnosis. such as urinalysis and bladder scans.
- Collected and sent off urine specimens for culture, cytologies for bladder cancer and micro urinalysis for micro hematuria
- Submitted prescriptions and refills to pharmacies, ensuring timely access to medications for patients.
- Obtained prior authorizations.
- Sent lab and imaging orders.
- Called patients with test results and answering any questions they may have.
- Directed patients to exam rooms, and prepared for physician examinations.
- Explained procedures to patients, alleviating anxieties and fostering cooperation during examinations.
- Assisted with patient intake and triage processes in a busy medical office.
- Managed appointment scheduling and confirmed patient visits efficiently.
- Answered phone calls and booked appointments.
- Monitored medical supply levels and submitted timely replenishment orders to ensure uninterrupted patient care.
- Assisted healthcare providers during examinations and procedures.
- Maintained accurate patient records using electronic health record systems.
- Performed routine lab tests and collected specimens for analysis promptly.
Medical Assistant Intern
North Oaks Obstetrics & Gynecology Group
Hammond, LA
05.2022 - 07.2022
- Documented patient medical history, vital signs, and current complaints during intake to ensure accurate patient profiles.
- Obtained client medical history, medication information, symptoms, and allergies.
- Administered intramuscular injections.
- Assisted physician with in office exams.
- Monitored and recorded fetal heartbeats during prenatal examinations to assess fetal well-being and support care decisions.
- Called patients with test results.
- Prepared lab specimens for diagnostic evaluation, ensuring timely and accurate testing to aid in patient diagnosis.
- Excellent communication skills, both verbal and written.
Education
Medical Assistant Certification -
Compass Career College
Hammond, LAHigh School Equivalency Diploma -
Livingston Parish Adult Education
Walker, LASkills
- Medical Terminology
- HIPAA Compliance
- ERM/Epic
- Specimens collection
- Vital Sign Monitoring
- Clinical Documentation
- Prepping patients for procedures
- Patient-focused care
- Prioritizing STAT orders
- Appointment scheduling
- Indwelling Foley catheters
- Supra pubic catheters
- Injections
- Bladder scans (PVR)
Certification
- BLS
- NRCMA
- CPR
Timeline
North Shore Urology
North Oaks Medical Center
11.2024 - Current
Certified Medical Assistant
Ross Hogan MD
07.2022 - 08.2024
Medical Assistant Intern
North Oaks Obstetrics & Gynecology Group
05.2022 - 07.2022
Medical Assistant Certification -
Compass Career College
High School Equivalency Diploma -
Livingston Parish Adult Education