Vivyin Hopkins
Winchester,NH
Summary
Quality-minded Field Supervisor highly effective at operating with minimal input and accomplishing project objectives according to budget and timeline requirements. Sets up operations, manages sites and maximizes team performance. I enjoy working with live goods and hope to maximize my passion through work.
Overview
7
7
years of professional experience
Work History
Field Supervisor
Growers Direct
Keene, New Hampshire
03.2026 - Current
- Trained employees on company standards to ensure compliance
- Focused on proper product placement to enhance store layout
- Communicating with store supervisors and managers for product placement and product liveliness
- Discussed daily priorities and tasks with team members
- Completed tasks to meet deadlines, ensuring smooth store operations
- Traveled between stores to ensure deliveries met merchandising standards
- Communicating with area manager what products are running low
- Collected team feedback to identify effective store practices
- Gained trust with returning customers and new customers for recommendations on what products would be best for them
Merchandiser
Growers Direct
Keene, NH
03.2023 - 03.2026
- Rotated fresh inventory using first-in, first-out standards
- Refilled shelves with seasonal flowers and produce
- Assisted customers in selecting optimal products for their needs
- Kept product alive
- Completed tasks in a timely manner
- Coordinated with area manager to address inventory shortages and ensure accurate pricing for sale items
- Evaluated product quality prior to display setup to maintain high standards
- Set up promotional signage and pricing materials
Cashier
Home Depot
Keene, New Hampshire
03.2020 - 03.2023
- Processed cash, card, and mobile payments at Home Depot checkout lanes.
- Handled returns, exchanges, and refunds following Home Depot register procedures.
- Balanced register drawers and resolved payment discrepancies during shift closeouts.
- Made sure customers weren’t walking out without paying
- Made sure all products were scanned
- Supported self-checkout stations and assisted customers with scanning issues.
- Verified coupons, discounts, and promotions using Home Depot checkout policies.
- Helped customers find what they needed
- Enrolled customers for Home Depot credit cards
- Directed shoppers to departments, services, and pickup locations throughout store.
- Maintained clean checkout stations and stocked receipt paper and bags.
Education
Penn Foster
Winchester, NHSkills
- Product placement
- Merchandising standards
- Store compliance
- Employee training
- Team supervision
- Team leadership
- Customer service
- Attention to detail
- Problem solving
- Effective communication
- Fall protection
References
References available upon request.
Timeline
Field Supervisor
Growers Direct
03.2026 - Current
Merchandiser
Growers Direct
03.2023 - 03.2026
Cashier
Home Depot
03.2020 - 03.2023
Penn Foster