VIVIAN J. LEFEBVRE
Hampton Falls,New Hampshire
Summary
Goal-oriented manager with distinguished experience in Retail industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Account Director
ADRENALINE LLC
01.2023 - 04.2024
- Established trusted relationships with key stakeholders by providing consistent communication and exceptional service throughout the project lifecycle.
- Built strong rapport with clients through regular check-ins, status updates, and proactive problem-solving approaches.
- Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
- Delivered measurable success by consistently meeting or exceeding client expectations, solidifying reputation as a reliable account partner.
- Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.
Senior Project Manager
ADRENALINE LLC
03.2019 - 01.2023
- Managed design and construction projects for specific client accounts ensuring all were delivered on time and on budget.
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
Active Aging Fitness Coach
RIVERWOODS
01.2014 - 03.2019
- Provide group fitness instruction and personal training to RiverWoods residents, addressing specific needs/goals with consideration for client physical limitations
- Provide leadership and financial management of personal training for residents.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
Owner/Certified Personal Trainer
BOOMERANG FITNESS TRAINING
01.2013 - 03.2019
- Provide customized fitness programs and health/wellness with emphasis on functional training, nutrition coaching and lifestyle/behavior change
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Director of Strategy and Public Relations
RUMBLETREE
01.2012 - 09.2013
- Established, tracked and reported key performance indicators for marketing programs.
- Played a pivotal role in client strategic planning sessions, contributing valuable insights and perspectives that shaped the future direction of the organization.
- Strengthened client brand through the development and delivery of compelling marketing campaigns and promotional materials that resonated with target audiences.
Director, Public Relations and Marketing
NEW ENGLAND FOOTWEAR
05.2010 - 12.2011
- Provided strategic planning and implementation of marketing and communications programs to launch new footwear brand.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Education
Marketing, Management -
Northeastern University
Boston, MassachusettsSkills
- Strategic Planning & Development
- Program Development & Execution
- Project Management
- Trade Shows & Event Management
- Vendor Relations
- Account Relationship Management
- Verbal Communication
- Agency Relations
- Branding Strategy
- Budget Management
Certification
- Certified Personal Trainer, American Council on Exercise - 2013
Timeline
Account Director
ADRENALINE LLC
01.2023 - 04.2024
Senior Project Manager
ADRENALINE LLC
03.2019 - 01.2023
Active Aging Fitness Coach
RIVERWOODS
01.2014 - 03.2019
Owner/Certified Personal Trainer
BOOMERANG FITNESS TRAINING
01.2013 - 03.2019
Director of Strategy and Public Relations
RUMBLETREE
01.2012 - 09.2013
Director, Public Relations and Marketing
NEW ENGLAND FOOTWEAR
05.2010 - 12.2011
Marketing, Management -
Northeastern University
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