Vlada Merrill

Throughout my endeavors in customer-related industries, I enjoy leaving a smile on another's face as they feel personally cared for according to individual needs. Being known as driven towards educational purposes of becoming a future medical doctor creates a unique environment for me to thrive under as pressure promotes my enhancement of bettering mental health as society members will not feel alone in their personal struggles. Every new day provides novel opportunities to increase knowledge about interpersonal matters as well as areas of unfair motives to improve upon for generations to come. Being open-minded and easygoing helps open new doors for the mentally affected to feel cared for as the industry of medical care brings about change.

• American Heart Association Basic Life Support (CPR, AED) Certification under Spartanburg Regional Healthcare Systems as of January 2024

• Stocker Volunteer at Classroom Central in Charlotte, NC from March 2023 to May 2023 (Answered customer questions and provided detailed product information; Maintained effective team member communication; Performed inventory control, such as counting, and stocking merchandise; Greeted customers and directed to requested products).
• Tutor Volunteer at Neighborhood Hope in Charlotte, NC from January 2023 to May 2023 (Developed enrichment materials resource files for use in tutorial sessions; Determined concepts needing priority focus of tutorial sessions by reviewing and assessing student work, notes and discussions; Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses; Evaluated student binders, textbook notes and learning logs to understanding learning goals; Supported students with helpful study habits and exam strategies; Motivated students towards learning and studying to build self-confidence and reduce fear of failure; Developed methods to motivate and engage students in learning; Supported students in development of critical thinking skills and perseverance to persist with challenging tasks; Monitored student progress and provided feedback and support).
• File Assistant Volunteer at Agape Christian Counseling in Matthews, NC from July 2022 to May 2023 (Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies; Prepared new files and assigned tracking identification numbers, resulting in faster retrievals; Examined, categorized, and sorted incoming documents; Maintained physical and computer-based filing systems; Created, implemented and monitored filing systems for easy retrieval of records; Identified and corrected inconsistencies in fling systems for increased accuracy; Assisted with document scanning and imaging projects to support accurate file back-up; Managed sensitive or confidential files with attention to data security and storage policies; Sorted and classified documents into appropriate file systems for increased traceability; Assisted with data entry and administrative support tasks to help meet team goals; Operated office equipment to scan and copy documents; Cleaned up files regularly by removing outdated information for archival or disposal).
• Admin Support Volunteer at Mental Health America of Central Carolinas in Charlotte, NC during March 2023 (Assisted with special events and programs; Used strong interpersonal communication skills to convey information to others; Maintained clean, neat and operational facilities to serve program needs; Supported engaging, fun and smooth-running events by helping with organization and planning; Communicated with staff members to stay informed about volunteer opportunities and events; Determined needed and relevant information based on each client's cognitive abilities and current needs; Cultivated and maintained relationships with community members to facilitate outreach activities).
• Community Aid Volunteer at Carolina Youth Coalition in Charlotte, NC during March 2023 (Assisted with special events and programs; Supported engaging, fun and smooth-running events by helping with organization and planning; Maintained clean, neat and operational facilities to serve program needs; Used strong interpersonal communication skills to convey information to others).
• Clinical Shadower at BenchMark Physical Therapy in Matthews, NC from July 2022 to January 2023 (Conducted rounds to monitor patient progress and recovery; Conferred with specialists to obtain expertise on patient conditions and referred individuals in need of additional care; Evaluated patient histories, complaints, and current symptoms).