Vladimir Bleiberg
Wesley Chapel,FL
Summary
Driven and ambitious professional seeking to continuously develop and enhance career by acquiring new skills and expanding knowledge base. Committed to staying ahead of industry trends and advancements, dedicated to pursuing opportunities that allow for personal and professional growth. Strong passion for learning and a proactive mindset, eager to contribute expertise and drive success in a dynamic work environment.
Overview
10
10
years of professional experience
Work History
Owner of Vlads Services LLC
VLADS SERVICES LLC
10.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Running my own business in renovation and remodeling.
Computer Support Analyst
M2B Servicos inteligentes de telecom LTDA
05.2021 - 08.2023
- User support, helping with the use of services and applications, among other company applications;
- I have skills in all distributions of Windows Server and distributions of Windows 7, 8, 10;
- Administration of physical and virtual servers in homologation and production environments;
- Administration of Active Directory, DNS (internal for routing sites and intranet) and external (for web services);
- File server administration and maintenance
- Administration/Creation of virtual machines (100 Vm's between production and homologation), administration of VMWare environment (in our data center) and hyper-v environment (office and homologation environment);
- Support for applications developed within our company;
- Deployment and administration of servers/WEB services;
- Management of critical environments, high availability environment, AWS environment support (initial support) and user service.
- Provides support and maintenance of servers and data center, plans capacity and develops projects to improve corporate services.
- Create users and maintain groups to grant privileges with access permission.
- Deploys servers, including cluster configuration for high availability with compute resource monitoring and policy compliance
- Prepare operational procedures documents
QA Testing
Fundação Cesgranrio
07.2020 - 12.2020
- Manual test scripts run send the status of the evolution of the tests daily to the teams;
- Accompanied defects reported;
- Identified possible automation points for the development team
- Worked with agile methodologies "Kanbam" and "Scrum";
- Performed Scrum Master activity;
- In azure devops, I created test scenarios through azure boards;
created bugs in the azure boards framework
Customer Service Technician
Dish Network
09.2018 - 03.2020
- Certified IT Technician for Samsung appliencies and Dish Network.
- Educate customers on the products and services they purchased.
- Conduct in-home assessments to determine which personalized
products and services would enhance the customer experience. - Install/upgrade cutting edge technology: relocate power, place
mounts, satellite dishes, televisions, routers, cameras, receivers,
whole home connectivity technology, and many more
products/services. - Install/Fix Sumsung appliences.
- Determine the best positioning of equipment for strongest signal
reception.
Technology Intern
Fundação Cesgranrio
01.2017 - 06.2018
- I worked at fundação cesgranrio as an Technology intern, Cesgranrio is an work space that works with the main exames of brazil, for example ENEM which is the biggest exame for brazil.
Bilingual Customer Service Representative
Embratel
06.2016 - 09.2016
- I worked here in the brazil olympics as an atendent in english and portuguese for embratel.
GO Esport
Club Med Groups & Incentives
01.2015 - 02.2015
- I worked here as a summer job, just to get a lit experience as how to work in a enviroment such as a hotel.
Education
Graduate Degree - Data Analysis
Descomplica Digital
Rio de Janeiro, OnlineGraduate Degree - Analysis and Development of Programming
Descomplica Digital
Rio de Janeiro, OnlineTechnical Course - CS50 Web programming with Python and JavaScript
Harward University
OnlineTechnical Course - Programing in Python
Prime Cursos de Brasil
Rio de Janeiro, OnlineAssociates degree - Computer Networking
Faculdade de Tecnologia Senac RIO
Rio de JaneiroSkills
- NETWORKING
Security services and mobile - communication
Advanced network services - Advanced web-network services
Local area networking - Long-distance networking
- Others
Outlook email client services Windows, Linux and MacOs - Dell & Cisco servers
Server installations and cabling infrastructure - certified Technician for Samsung appliences
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Owner of Vlads Services LLC
VLADS SERVICES LLC
10.2023 - Current
Computer Support Analyst
M2B Servicos inteligentes de telecom LTDA
05.2021 - 08.2023
QA Testing
Fundação Cesgranrio
07.2020 - 12.2020
Customer Service Technician
Dish Network
09.2018 - 03.2020
Technology Intern
Fundação Cesgranrio
01.2017 - 06.2018
Bilingual Customer Service Representative
Embratel
06.2016 - 09.2016
GO Esport
Club Med Groups & Incentives
01.2015 - 02.2015
Graduate Degree - Data Analysis
Descomplica Digital
Graduate Degree - Analysis and Development of Programming
Descomplica Digital
Technical Course - CS50 Web programming with Python and JavaScript
Harward University
Technical Course - Programing in Python
Prime Cursos de Brasil
Associates degree - Computer Networking
Faculdade de Tecnologia Senac RIO