Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Patient Care Technician
UCSF Benioff Children's Hospital
01.2022 - 09.2024
Assisted in monitoring patients' vital signs and reporting changes to medical staff.
Provided compassionate care to patients, ensuring comfort and support during treatments.
Maintained cleanliness and organization of patient areas, adhering to safety protocols.
Documented patient information accurately in electronic health records systems.
Collaborated with nursing teams to execute care plans effectively and efficiently.
Trained new staff members on operational procedures and best practices in patient care.
Implemented infection control measures, contributing to a safe healthcare environment.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Operations Specialist
Apple Inc.
10.2015 - 01.2022
Led internal adjustments to COVID-19 regulations and safety adherences in alignment with state and government policy.
Monitored inventory levels, ensuring timely restocking and reducing downtime
Facilitated training sessions for new hires on operational protocols
Reviewed data reports to identify trends and inform decision-making
Acted as remote “Sales and Order Specialist”, from 2020-2021, in order to continue growth “retail at home” support services.
Emergency Room Technician
Queens Medical Center
01.2014 - 01.2015
Provides patient emergency care while focusing on the needs of the individual patient and exemplifying service excellence, care, concern, respect, and cooperation. Acted as a patient advocate by initiating initial contact for critical patient-related concerns, and trauma issues.
Sales Associate
Na Hoku Inc.
01.2013 - 01.2014
Implemented hands-on customer fundamentals and analytical account structures based on company targets, troubleshooting needs, financial objectives, product intelligence, and service acquisitions to achieve KPI/CRM goals. Assisted in cash handling, product orders, internal sales, and various administrative tasks, working with internal staff to guarantee all customers were happy and satisfied. Reviewed frequent visual changes, and in-store promotions, which boosted awareness, brand reputation, and strengthened potential future business.
Emergency Room Technician
Castle Medical Center
01.2012 - 01.2013
Frequently contacted and collaborated with medical staff to support ER fundamentals and critical care patients with nursing assistance and setting up instrument placements, IV administration, Foley catheter placements, and adapting to emergency room needs.
Emergency Room Technician
Mercy Methodist Hospital
01.2006 - 01.2012
Facilitated general and clerical support including patient chart management, and document organization, regularly meeting with staff and departments on post-visit data, medical policies, and care performances.
Sales Associate
Foot Locker
01.2002 - 01.2006
Partnered with management regarding potential growth opportunities, furthering market business developments, and cementing partnerships with staff, clients, and 3rd party vendors. Executed all management planned delegations, including actions to enhance profitability, adapting methods to accommodate multiple onsite promotions, and territory marketing plans. Catapulted customer directives through analytical business planning, aiming to steer promotions, while driving revenue through increased productions and ROI/KPI strategies.
Education
Liberal Arts & Sciences -
Kapi’olani Community College
01.2015
EMT License - undefined
American River College
01.2005
Skills
Basic life support
Orthopedic splinting
IV insertion
Cardiopulmonary resuscitation
Behavioral health intervention
Certification
CPR, American Red Cross; HAZMAT Completed Course; Basic Life Support (BLS); EKG Reporting
Timeline
Patient Care Technician
UCSF Benioff Children's Hospital
01.2022 - 09.2024
Operations Specialist
Apple Inc.
10.2015 - 01.2022
Emergency Room Technician
Queens Medical Center
01.2014 - 01.2015
Sales Associate
Na Hoku Inc.
01.2013 - 01.2014
Emergency Room Technician
Castle Medical Center
01.2012 - 01.2013
Emergency Room Technician
Mercy Methodist Hospital
01.2006 - 01.2012
Sales Associate
Foot Locker
01.2002 - 01.2006
EMT License - undefined
American River College
Liberal Arts & Sciences -
Kapi’olani Community College
Section name
Technologies: MS Office 365, Google Analytics, Kronos, Zoom, POS Systems, SAP, Slack, WebEx, Apple iWorks, Media Apps.