Vanessa Marie Salinas
Fresno,USA
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
18
18
years of professional experience
Work History
Sales Representative
Xfinity Comcast
08.2024 - Current
- Informed customers of promotions to increase sales productivity and volume.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Cashier
Petsmart
10.2021 - Current
- Gave customers full attention and attended to their needs
- Approached and solved problems with initiative and sound judgment
- Promoted loyalty programs and store cards
Personal Shopper
Walmart
07.2019 - 08.2021
- Processed returns and exchanges for unwanted items, adhering to store policies
- Delivered superior customer service, answered questions and resolved customer complaints
- Collaborated with team to complete daily tasks and enhance service delivery
Pharmacy Technician
CVS Pharmacy
03.2015 - 09.2017
- Assisted patients with OTC medications and medical supplies
- Stocked supplies and set up cash drawers to maintain readiness for day's business
- Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy
Team Member
Jamba Juice
04.2015 - 04.2016
- Performed housekeeping duties to support ideal operations
- Worked within safety protocols, company policies and OSHA regulations
- Adapted to operational needs, taking on different roles to support workflow
Cashier
California state University Fresno
04.2015 - 04.2016
- Stocked store shelves and end-caps with merchandise
- Worked with supervisory team to meet customer needs
- Balanced cash drawer at beginning and end of each shift
Cashier
Davincis pizza
07.2007 - 10.2011
- Provided information to customers on products or services
- Offered customers information about upcoming promotions and available items
- Addressed customer questions and complaints with professionalism
Education
Certification - Veterinary Assistant program
Animal Behavior College
Santa Clarita, California03.2023
Certification - Pharmacy Technician program
San Joaquin Valley College
Fresno, California01.2011
High School - undefined
Mclane High School
Fresno, California06.2007
Skills
- Cash Handling
- Product Recommendations
- Cash Register Operation
- Drawer balancing
- Customer Service
- Refunds and exchanges
Timeline
Sales Representative
Xfinity Comcast
08.2024 - Current
Cashier
Petsmart
10.2021 - Current
Personal Shopper
Walmart
07.2019 - 08.2021
Team Member
Jamba Juice
04.2015 - 04.2016
Cashier
California state University Fresno
04.2015 - 04.2016
Pharmacy Technician
CVS Pharmacy
03.2015 - 09.2017
Cashier
Davincis pizza
07.2007 - 10.2011
Certification - Pharmacy Technician program
San Joaquin Valley College
High School - undefined
Mclane High School
Certification - Veterinary Assistant program
Animal Behavior College
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