ALEXANDRIA VOLAND
Hebron,KY
Summary
Experienced People Manager and former United States Army Team Leader with expertise in corporate communications, metric-driven results, and project management. Proven ability to oversee large-scale projects, navigate complex supply management systems, and drive innovative technical initiatives. Strong communication and collaboration skills enable seamless work with diverse individuals while maintaining poise and professionalism. Consistently delivers creative content tailored to meet organizational needs, advancing enterprise-wide brand development and achieving strategic goals.
Overview
12
12
years of professional experience
Work History
Project Manager, PMO
Quest Defense
09.2024 - Current
- Led the successful execution of multiple complex projects simultaneously, ensuring quality outcomes for all stakeholders.
- Achieved high-quality results by closely monitoring project progress against established milestones and KPIs.
- Implemented risk mitigation strategies to minimize potential issues and ensure smooth project progression.
- Developed comprehensive project plans for successful execution and timely completion of projects.
- Facilitated collaboration between diverse teams to achieve common goals and drive project success.
- Drove continuous improvement through regular assessments of team performance, identifying opportunities for skill development or process optimization.
- Provided detailed project status updates to stakeholders and executive management for 25 projects.
- Analyzed project performance data to identify areas of improvement.
Operations Supervisor
Kroger
06.2024 - 09.2024
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within organization.
- Completed bi-weekly payroll for 126 employees.
Operations Manager
Amazon Air
04.2022 - 04.2024
- Managed large scale continuous improvement project that spanned over several months that created an overall 17% increase in process path rate and netted company annually $130,000 increase.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Project involved multiple areas of the site, and involved several key stake holders from many different business lines.
- Project lead on 2 continuous improvement projects that netted company annually $446,859.02 in savings.
- Had to work cross departmentally to organize and launch base building material movements, and organizational restructure.
Area Manager I
Merch by Amazon
04.2021 - 04.2022
- Conducted meetings with upward peer leaders, and direct reports on soft skills that elevated morale and shift engagement that is exemplified in Leadership Behavior connection score of 4.6 out of 5 as well as the direct reports who sat in on trainings getting promoted to next level.
- Identified growth potential in team and recognized exceptional talent.
- Provided team members with training and stretch assignments to develop them for next level.
- Conducted interview prep classes with each individual and helped them grow into next role, promoting 6 during time on team.
- Identified high attrition and job abandonment with Part Time associates coming up with a plan to help them develop career skills for in and outside of company.
- Partnered with Human Resources to focus on building out the career skills program offering, and teaching class.
- By September 2023 we had a 20% decrease in employee attrition.
- Helped launch and facilitate Affinity groups at building, owning all DEI initiatives.
- Raising inclusivity and awareness of growth opportunities with in building to foster a more inclusive environment.
- Was sent to newly launched site in Rockford, Illinois to facilitate training of all Area Level management teams.
- During time in the new site also helped Senior Leadership team structure associate engagement strategies, and initiatives to help with retention.
Supply Manager
United States Army
12.2012 - 05.2016
- Directed supply management activities for $2.5 million worth of equipment including the receipt, inspection, and storage of delivered supplies
- Maintained an automated supply accounting system for preparing and maintaining supply records and key data
- Served as a team leader, ensuring the overall well-being of 1 United States Army soldier as well as the daily operational activities of the Supply Department supporting over 180 soldiers
- Purchased, organized, and distributed supplies for maintenance activities and personnel use.
- Managed accurate files and implemented new organizational systems to improve traceability.
Education
Bachelor of Science - Public Relations
Northern Kentucky University
Highland Heights, KY12.2020
Skills
- Public Relations
- Corporate Communications
- Community Engagement
- Content Development
- Leadership Development
- Supply Chain Management
- Project Management
- Purchasing and procurement
Community Service
- Recruitment Lead, GLAmazon Global Board
- Site DEI POC, LEX5, Erlanger
Timeline
Project Manager, PMO
Quest Defense
09.2024 - Current
Operations Supervisor
Kroger
06.2024 - 09.2024
Operations Manager
Amazon Air
04.2022 - 04.2024
Area Manager I
Merch by Amazon
04.2021 - 04.2022
Supply Manager
United States Army
12.2012 - 05.2016
Bachelor of Science - Public Relations
Northern Kentucky University
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