Summary
Overview
Work History
Education
Skills
Timeline
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Volodymyr Kocherha

Los Angeles,California

Summary

Detail-oriented security professional with a California Guard Card and security experience. Proven skills in patrolling, monitoring, and securing premises, along with a strong background in customer service. Fluent in multiple languages, seeking to contribute to security operations and ensure safety.

Overview

4
4
years of professional experience

Work History

Security Specialist

Allied Universal
Atlanta, GA
02.2023 - 07.2023
  • Conducted routine patrols to ensure safety and security across assigned areas.
  • Monitored access points and prevented unauthorized entry.
  • Observed, reported, and logged suspicious activity and security threats.
  • Maintained detailed records and daily reports in security logs.
  • Responded to emergency situations and coordinated with law enforcement.
  • Provided exceptional customer service while enforcing company policies.

Server, Part Time

Lean Draft House
Atlanta, GA
12.2022 - 10.2023
  • Managed orders, food service, and payments, ensuring efficient service using POS systems.
  • Built and maintained positive relationships with customers to foster repeat business.
  • Collaborated with kitchen staff and management to ensure smooth operations.

Customer Support & Finance Roles

Various Companies
Barcelona, Spain
08.2019 - 11.2022
  • WebHelp / Google Workspace (Barcelona, Spain)
  • Provided technical support for Google Workspace, troubleshooting incidents and ensuring customer satisfaction.
  • AirBnb - CPM International (Barcelona, Spain)
  • Resolved real-time travel disputes, coached team members, and delivered multilingual support in Russian and English.
  • Ambar Soluciones SA (Barcelona, Spain)
  • Managed internal payments, conducted bank reconciliations, and prepared financial reports.

Education

Tourism and Travel Services Management -

Kyiv National Trade and Economics University
Kyiv, Ukraine

Skills

  • Surveillance and Patrolling
  • Incident Reporting and Documentation
  • Emergency Response
  • Customer Service & Conflict Resolution
  • Financial Operations & Reporting
  • Fluent in English, Spanish, Russian, and Ukrainian

Timeline

Security Specialist

Allied Universal
02.2023 - 07.2023

Server, Part Time

Lean Draft House
12.2022 - 10.2023

Customer Support & Finance Roles

Various Companies
08.2019 - 11.2022

Tourism and Travel Services Management -

Kyiv National Trade and Economics University
Volodymyr Kocherha