Von Clark
Chicago,IL
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
3
3
years of professional experience
Work History
Retail Store Manager
Notre Shop
11.2023 - Current
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
Client Advisor
Notre Shop
02.2022 - 11.2023
- Developed strong client relationships by providing personalized financial advice and recommendations.
- Enhanced client satisfaction by addressing concerns promptly and effectively resolving issues.
- Managed high net-worth clients'' portfolios, ensuring their investments were aligned with their financial goals.
- Collaborated with internal teams to create customized wealth management solutions for clients.
Warehouse Associate
Notre Shop
07.2021 - 02.2022
- Improved warehouse efficiency by streamlining inventory management processes and implementing new organizational systems.
- Reduced order processing time with the implementation of barcode scanning and electronic inventory tracking.
- Enhanced workplace safety, conducting regular inspections and addressing potential hazards promptly.
- Optimized storage space utilization through strategic placement of products based on size, weight, and frequency of access.
Education
Bachelor of Science - Business Administration And Management
Southern Illinois University Edwardsville
Edwardsville, IL05.2019
Skills
- Retail Operations
- Visual Merchandising
- Advertising and Marketing
Timeline
Retail Store Manager
Notre Shop
11.2023 - Current
Client Advisor
Notre Shop
02.2022 - 11.2023
Warehouse Associate
Notre Shop
07.2021 - 02.2022
Bachelor of Science - Business Administration And Management
Southern Illinois University Edwardsville
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