Von Duval
Oxford,OH
Summary
Customer-savvy Restaurant Worker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Focused on customer service, cleaning and sanitation, and restocking supplies. Driven and physically fit with top-notch communication and organizational abilities. Certified by ServSafe.
Overview
4
4
years of professional experience
Work History
Head Foodrunner
Simmzy's
03.2023 - 12.2023
- Greeted customers and provided outstanding customer service.
- Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
- Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
- Monitored food and beverage supplies, assisting with restocking when needed.
Restaurant Busser
Roccos Tacos And Tequila Bar
12.2019 - 08.2022
- Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
- Upheld high standards of cleanliness throughout the restaurant by periodically checking restrooms for tidiness and stocking necessary supplies.
Head Food Runner
Roccos Tacos And Tequila Bar
12.2019 - 08.2022
- Delivered correct food items to tables according to order documentation.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cultivated warm relationships with regular customers.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
Barback
Roccos Tacos And Tequila Bar
12.2019 - 08.2022
- Restocked ice, condiments and snacks.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Replaced empty kegs and soda syrups.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Education
Associate of Science - Stratergic Communication And Journalism Co-Major
Miami University
Oxford, OH05.2026
Skills
- Process Monitoring
- Problem Detection and Resolution
- Work Coordination
- Guest Experience Management
- Menu Memorization
- Restaurant Operation
- Clear Communication
- Beer Keg Replacement
Timeline
Head Foodrunner
Simmzy's
03.2023 - 12.2023
Restaurant Busser
Roccos Tacos And Tequila Bar
12.2019 - 08.2022
Head Food Runner
Roccos Tacos And Tequila Bar
12.2019 - 08.2022
Barback
Roccos Tacos And Tequila Bar
12.2019 - 08.2022
Associate of Science - Stratergic Communication And Journalism Co-Major
Miami University
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