Voncille Graham
Suwanee,GA
Summary
Compassionate caregiver with extensive experience at GHI Life Sharing, skilled in patient care and time management. Developed personalized care plans and trained new staff, enhancing client independence and emotional well-being. Proven ability to foster trust and maintain safety standards, ensuring high-quality support for diverse populations.
Overview
10
10
years of professional experience
Work History
Caregiver
GHI Life Sharing
12.2022 - Current
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Monitored client health and well-being, reporting changes to healthcare professionals as needed.
- Maintained a clean and safe environment, adhering to safety protocols and hygiene standards.
- Provided companionship and emotional support, fostering positive relationships with clients.
- Administered medications as prescribed, ensuring compliance with care plans.
Caregiver
Heritage Home Care Agency, INC.
07.2017 - 12.2022
- Developed personalized care plans based on individual needs and preferences.
- Assisted clients with daily living activities, promoting independence and dignity.
- Trained new caregivers on company protocols and best practices for client care.
- Fostered strong relationships with clients, enhancing emotional well-being and trust.
- Coordinated transportation for medical appointments and social activities.
Phlebotomist
William Beaumont Hospital
03.2016 - 07.2017
- Performed venipuncture and capillary punctures for diverse patient populations, ensuring comfort and safety.
- Maintained accurate patient records and sample labeling to enhance data integrity and streamline processes.
- Collaborated with healthcare teams to develop efficient blood collection protocols, improving workflow efficiency.
- Trained new phlebotomists on best practices, safety protocols, and proper use of equipment to ensure quality standards.
- Provided exceptional patient care through effective communication, addressing concerns promptly to enhance satisfaction.
Senior Phlebotomist
CSL Plasma
08.2015 - 03.2016
- Led training sessions for new phlebotomists, ensuring adherence to best practices and safety protocols.
- Oversaw patient scheduling and specimen collection processes to enhance operational efficiency.
- Implemented quality control measures to maintain accuracy in laboratory results and patient data management.
- Collaborated with healthcare teams to streamline communication and improve patient care outcomes.
- Analyzed incident reports to identify trends and implement corrective actions for process improvements.
Education
Medical Office Management
University of Northwestern Ohio
Lima, OH10-2009
Medical Administrative Assistant
University of Northwestern Ohio
Lima, OH10-2009
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Dependable and responsible
- Patient care
- Multitasking and organization
Timeline
Caregiver
GHI Life Sharing
12.2022 - Current
Caregiver
Heritage Home Care Agency, INC.
07.2017 - 12.2022
Phlebotomist
William Beaumont Hospital
03.2016 - 07.2017
Senior Phlebotomist
CSL Plasma
08.2015 - 03.2016
Medical Office Management
University of Northwestern Ohio
Medical Administrative Assistant
University of Northwestern Ohio
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