Vonda Clark
Charlotte,NC
Summary
Dedicated caregiver with a strong focus on customer service and problem-solving. Known for adaptability and attention to detail, fostering positive patient interactions and enhancing satisfaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
36
36
years of professional experience
Work History
Self Employed/care Giver
Self Employed Services
Matthews, NC
07.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Patient Coordinator/Office Manager
Smile Starters- Winston Salem
Winston-Salem, NC
08.2016 - 11.2017
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Communicated effectively with patients regarding treatment plans and procedures, improving patient satisfaction.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Explained upcoming treatment preparation, instructions, and other facts to patients.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
High School Spanish Teacher
Calvary Day School
Winston-Salem, NC
08.2015 - 06.2016
- Assessed student progress through regular evaluations, providing constructive feedback for improvement.
- Collaborated with faculty to integrate cross-curricular content enhancing overall educational experience.
- Established a positive learning environment by setting clear expectations and maintaining consistent classroom management strategies.
- Enhanced cultural understanding among students through the incorporation of authentic materials and real-life scenarios.
Customer Service Representative
Combi USA
Charlotte, NC
09.2010 - 06.2011
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed orders accurately and efficiently, ensuring timely delivery to clients.
- Maintained comprehensive knowledge of product lines to assist customers with informed choices.
- Handled escalated issues, implementing solutions to enhance customer retention rates.
Sales Associate and Owner
Pennsylvania Wood Inc
Charlotte, NC
01.1990 - 03.2009
- Increased customer engagement through exceptional product knowledge and personalized service.
- Established long-term relationships with customers, resulting in repeat business and customer loyalty.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Queens Univeristy
Charlotte, NCNursing CNA - CNA
CPCC
Charlotte NC06.1988
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Spanish
Native or Bilingual
Interests
- Acting and Theater
- Dance
- Drawing and Painting
- Interior Design
- Passionate about balancing physical health with mental and emotional wellness
- Volunteer Work
- Homelessness Outreach
Timeline
Self Employed/care Giver
Self Employed Services
07.2019 - Current
Patient Coordinator/Office Manager
Smile Starters- Winston Salem
08.2016 - 11.2017
High School Spanish Teacher
Calvary Day School
08.2015 - 06.2016
Customer Service Representative
Combi USA
09.2010 - 06.2011
Sales Associate and Owner
Pennsylvania Wood Inc
01.1990 - 03.2009
Queens Univeristy
Nursing CNA - CNA
CPCC