Vonda Renee Darrah
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
35
35
years of professional experience
Work History
Flight Coordinator
Air Evac Lifeteam / GMR
West Plains, MO
10.2018 - 12.2022
- Processed air ambulance flight requests.
- Managed communication between medical teams and aircrew to enhance operational safety and efficiency.
- Coordinated flights to optimize resources and ensure timely patient transport.
Appeals Representative
Air Evac Lifeteam
West Plains, MO
12.2014 - 10.2018
- Safeguarded patient confidentiality while handling sensitive information by adhering to HIPAA regulations and organizational privacy policies.
- Processed and finalized Medicare appeals and grievances within timely guidelines.
OTR Team Truck Driver
P.A.M. Transport
Tontitown, AR
04.2013 - 11.2013
- Operated long-haul routes across multiple states, ensuring timely deliveries and adherence to schedules.
Financial Counselor
Ozarks Medical Center
West Plains, MO
09.2010 - 10.2012
- Data entry; Post daily insurance and cash receipts to patient accounts.
- Assist patients and their families with billing questions, payment plans, and charity applications.
Administrative Specialist II
Q2 Administrators
Westerville, OH
04.2009 - 05.2009
- Managed office operations, ensuring efficient workflow and timely processing.
- Implemented process improvements that streamlined administrative tasks and reduced redundancy.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
Customer Service Representative
Palmetto GBA
Columbus, OH
01.2006 - 04.2006
- Resolved customer inquiries efficiently, ensuring high satisfaction levels.
- Managed complex case documentation within healthcare systems, maintaining accuracy and compliance.
OTR Team and Local Truck Driver
USXpress
Chattanooga, TN
01.2003 - 06.2004
- Maintained daily driving logs and records to DOT regulations were always at superior standards; Maintained A+ Customer Service ratings;
Administrative Assistant and Field Tech
Stallion Carpentry/Construction
Columbus, OH
02.2002 - 10.2002
- Oversaw all administrative proceedings; Created/Produced company proposals and bids; Analyzed customer needs in order to bid on jobs; Payroll; AR/AP.
Customer Service Desk
Best Buy
Columbus, OH
11.2001 - 01.2002
- Assisted customers with refunds/returns; Answered phones; Assisted techs with computer sales.
CSM
WalMart Super Center
Brownwood, TX
04.1999 - 12.2000
- Assisted customers in all areas of company operations; Oversee 150+ Associates; Assisted Loss Prevention Department with Credit Card/Check Fraud; Daily cash audits.
Word Processor II
CSC
Edwards AFB, CA
01.1995 - 01.1996
- Top Secret Security Clearance; Created, processed and edited customer reports.
Administrative Assistant
Harrison Intl/ICBL
Tulsa, OK
07.1987 - 08.1993
- Correspondence for company president; Maintain donor files using custom Dbase program; Oversee all company mail projects; Company PR person; Sales and Marketing, Answer phones; Dictations/transcriptions; Assist in marketing department; Seminar/Hotel/Air reservations; Troubleshoot computer system issues; Accounting/Payroll/Donation maintenance; Collections of returned checks
Education
National Registry EMT - EMT
Oregon County Ambulance District
Thayer, MO05-2020
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California Health Institute
Palmdale, CA06.1996
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Rhema Bible Training Center
Broken Arrow, OK06.1989
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College of the Canyons
Valencia, CA06.1986
Skills
- Strong decision-making
- Adaptability to change
- Quality assurance standards
- Dispute resolution
Timeline
Flight Coordinator
Air Evac Lifeteam / GMR
10.2018 - 12.2022
Appeals Representative
Air Evac Lifeteam
12.2014 - 10.2018
OTR Team Truck Driver
P.A.M. Transport
04.2013 - 11.2013
Financial Counselor
Ozarks Medical Center
09.2010 - 10.2012
Administrative Specialist II
Q2 Administrators
04.2009 - 05.2009
Customer Service Representative
Palmetto GBA
01.2006 - 04.2006
OTR Team and Local Truck Driver
USXpress
01.2003 - 06.2004
Administrative Assistant and Field Tech
Stallion Carpentry/Construction
02.2002 - 10.2002
Customer Service Desk
Best Buy
11.2001 - 01.2002
CSM
WalMart Super Center
04.1999 - 12.2000
Word Processor II
CSC
01.1995 - 01.1996
Administrative Assistant
Harrison Intl/ICBL
07.1987 - 08.1993
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California Health Institute
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Rhema Bible Training Center
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College of the Canyons
National Registry EMT - EMT
Oregon County Ambulance District