Vondel Philip
Brooklyn
Summary
Results-driven businesswoman with over 12 years of entrepreneurial experience in the beauty industry and property management. Proven leadership in retail operations, strategic business development, and staff supervision, currently managing a team of 12 employees across multiple retail locations. Adept at identifying business opportunities, improving operational efficiencies, and maintaining long-term client and vendor relationships. Holds a Master of Business Administration (MBA) with strong competencies in management, finance, and marketing.
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property Manager
Beautiful Summer Rentals
05.2019 - Current
- Provided prospective tenants with guided tours and support throughout rental processes
- Addressed inquiries and coordinated timely maintenance and repair services
- Maintained accurate payment records and financial reporting
Secretary
TOPP FM
05.2019 - Current
- Managed correspondence, supplies, and administrative support to senior staff
- Coordinated incoming/outgoing communication and monitored financial deposits
Property Manager
City-Hide Away
05.2019 - Current
- Oversaw rent collection and property inspections, maintaining tenant satisfaction
- Delivered 24-hour emergency services and coordinated maintenance staff
Rental Manager
VP’s APT
08.2015 - Current
- Managed tenant communications, lease agreements, and on-call building maintenance
- Conducted showings, organized repairs, and ensured all rental units were market-ready
- Oversaw renovation and maintenance projects, improving tenant retention and property value
Owner/Manager/Director
The Beauty Supply Ltd
02.2013 - Current
- Established and expanded beauty supply retail operations to four locations across Grenada
- Supervised a team of 12 employees, managing hiring, training, and day-to-day operations
- Negotiated vendor contracts, maintained inventory, and increased profitability through strategic pricing
- Implemented marketing programs that resulted in increased brand awareness and sales growth
Supervisor
It Is Hair
04.2012 - 12.2012
- Managed grooming team and conducted training and hiring for new sales representatives
- Ensured adherence to quality standards and streamlined workflow for daily tasks
Sales Representative
Just Hair
05.2011 - 01.2012
- Promoted sales and built lasting client relationships through personalized customer service
- Increased store revenue through upselling and promotional campaigns
Education
Master of Business Administration - Business Administration
Anglia Ruskin University
01.2024
Customs Brokerage Training - Module 1 & 2
Grenada Investment Development Corporation
12.2022
Business Management Certificate - undefined
CDACT
06.2020
College English & Mathematics - Pre-Health
George Brown College
12.2004
High School Diploma - undefined
Downsview Secondary School
06.2003
undefined
Crawford Adventist Academy
01.2002
Skills
- Retail & Business Management – Leading daily operations, inventory control, and multi-location retail planning
- Team Development & Leadership – Hiring, training, and supervising diverse staff across business units
- Property Management – Tenant relations, maintenance coordination, and financial oversight
- Customer Relations – Providing high-level customer service and maintaining client satisfaction
- Marketing & Advertising – Developing campaigns to increase visibility and sales across platforms
- Budgeting & Financial Management – Overseeing revenue, expenses, and financial forecasting
- Software/Tools: QuickBooks, Microsoft Office Suite, POS Systems, Inventory Management Platforms
Accomplishments
- Maintained a 5-star rating on Airbnb with 100% occupancy for 5 consecutive years
- Successfully launched and managed four retail locations under The Beauty Supply Ltd
- Developed a diversified portfolio of rental properties, maximizing revenue and tenant satisfaction
Certification
Customs Brokerage Training – Module 1 & 2
Grenada Investment Development Corporation (GIDC)
September 2022 – December 2022
Business Management Certificate
CDACT – H.A. Blaize Street, St. George's
September 2018 – June 2020
Master of Business Administration (MBA)
Institution Name – Anglia Ruskin University ( Cambridge, England)
Graduated: 2024
High School Diploma
Downsview Secondary School – Toronto, Canada
March 2002 – June 2003
• Dean’s List, Member of Honor Society
Languages
English
Native or Bilingual
Timeline
Property Manager
Beautiful Summer Rentals
05.2019 - Current
Secretary
TOPP FM
05.2019 - Current
Property Manager
City-Hide Away
05.2019 - Current
Rental Manager
VP’s APT
08.2015 - Current
Owner/Manager/Director
The Beauty Supply Ltd
02.2013 - Current
Supervisor
It Is Hair
04.2012 - 12.2012
Sales Representative
Just Hair
05.2011 - 01.2012
Customs Brokerage Training - Module 1 & 2
Grenada Investment Development Corporation
Business Management Certificate - undefined
CDACT
College English & Mathematics - Pre-Health
George Brown College
High School Diploma - undefined
Downsview Secondary School
undefined
Crawford Adventist Academy
Master of Business Administration - Business Administration
Anglia Ruskin University
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