Hi, I’m
VONDELL LAKE
Suwanee,GA
"The only way to do great work is to love what you do."
-Steve Jobs
Summary
Experienced Project Manager with strong Business Analysis skills. Proven track record in optimizing product functionality, systems, and operations for growth. Skilled in tracking and reporting project progress, identifying issues, and implementing effective solutions. Proficient in team organization and employee engagement strategies. Analytical problem solver with excellent organizational, communication, and leadership skills.
Overview
5
years of professional experience
Work History
Innovative Perioperative TechnologyPortsmouth, NH
Implementation Project Manager- Contract
10.2022 - 02.2023
Job overview
- Led successful project initiatives, resulting in a 45% boost in user product interaction and engagement.
- Assembled and led the successful integration of project management tools, resulting in a significant boost in team productivity and expedited project completion by three weeks.
- Optimized product functionality, systems, technology, and operations to tackle strategic issues and drive growth.
- Streamlined communication and collaboration between project stakeholders, ensuring seamless coordination of tasks and effective project execution.
- Delivered exceptional end-user support and training during customer onboarding, ensuring seamless adoption of products/services.
- Crafted compelling company brand messaging and innovative promotional strategies, for upcoming product commercialization.
- Tracked, analyzed, and reported project progress and updates, while vigilantly monitoring deliverables, milestones, and issues for timely resolution.
- Proactively solicited and analyzed client feedback, driving impactful changes to optimize project delivery and exceed client expectations.
East Coast OrthoticDeer Park, N.Y
Senior Project Coordinator
03.2019 - 09.2022
Job overview
- Key Achievement: Conceived the idea and effectively recommended that the company diversify into mask manufacturing during the COVID crisis. This strategic move ensured a continuous revenue stream despite the suspension of elective surgeries, ultimately mitigating the financial impact on the company.
- Accelerated company revenue growth by $10,000 within a three-month period through effective implementation of revenue-generating strategies.
- Conducted a comprehensive assessment of manufacturing processes and identified areas for improvement, ultimately recommending solutions that led to a remarkable 45% increase in production.
- Reviewed work for quality and compliance with company standards and design specifications.
- Forged a synergistic partnership with the marketing team and functional management, driving the seamless execution of the business and marketing strategy objectives.
- Acted as a consultant to management for onboarding processes, resulting in a remarkable increase in retention rates within a mere six-month period.
- Significantly enhanced patient satisfaction ratings, leading to a 20% increase in repeat business.
Northwell Home Care NetworkWestbury, N.Y
Assistant Project Coordinator
10.2017 - 03.2019
Job overview
- Expertly delivered multiple projects by prioritizing needs, delegating tasks, and ensuring successful project completion.
- Efficiently facilitated communication across departments, ensuring stakeholders were informed on project progress.
- Revamped A/R department's billing procedures, resulting in a 40% increase in insurance payments.
- Elevated patient satisfaction by 26% through strategic outreach and exceptional customer appreciation programs."
- Introduced staff incentive programs that fueled employee motivation and improved overall performance.
- Assisted project manager in drafting schedules and related documentation.
- Liaised with project managers to evaluate project scope and define milestones and deadlines.
Education
Ashford University
Bachelor of Arts
01.2024
Project Planning Certificate
01.2022
Project Initiation
01.2022
Foundations of Project Management
01.2022
University Overview
Project Execution: Running the Project
COUSERA
University Overview
- Salesforce Fundamentals Specialization - In Progress
Skills
- Risk Assessment and Mitigation
- Consulting
- Implementation
- Quality assurance and control
- Analytical and Critical Thinking
- Deadline Adherence
- Agile/Scrum Methodology
- Change Management
- Documentation and Reporting
- Project Team Coordination
- Complex Problem Solving
- Team Leadership
Tools
- Google Suite
- Microsoft 365
- Adobe Acrobat
- SharePoint
- Confluence
- Smartsheet
- Monday.com
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Implementation Project Manager- Contract
Innovative Perioperative Technology
10.2022 - 02.2023
Senior Project Coordinator
East Coast Orthotic
03.2019 - 09.2022
Assistant Project Coordinator
Northwell Home Care Network
10.2017 - 03.2019
Ashford University
Bachelor of Arts
Project Planning Certificate
Project Initiation
Foundations of Project Management
COUSERA
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