Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vonetta Jackson

Detroit,MI

Summary

Dynamic professional with a proven track record at State Insurance Group, enhancing workflow efficiency and mastering claims processing software. Excelled in roles requiring exceptional verbal communication and teamwork, from teaching at The Sunshine House to sales at Dillard's. Demonstrated expertise in regulatory compliance and claims review, ensuring accuracy and fostering client trust.

Overview

14
14
years of professional experience

Work History

Claims Processing Specialist

State Insurance Group
01.2016 - 06.2024

•Streamlined administrative tasks to improve workflow efficiency.


•Assisted in claims processing and ensured compliance with company policies

•Maintained up-to-date knowledge of industry regulations, ensuring accurate and compliant claims processing.

Preschool Teacher

The Sunshine House
12.2016 - 12.2019
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.

Sales Associate

Dillard's
10.2010 - 09.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Bachelor - Psychology

Florida Agricultural And Mechanical University
Tallahassee, FL
08.2014

Skills

  • Claims processing software
  • Verbal communication
  • Medical terminology
  • Data entry proficiency
  • Research
  • Confidentiality
  • Insurance regulations
  • Claims review
  • Claims
  • Transactions reconciliation
  • Policy interpretation
  • Accuracy and precision
  • Regulatory compliance
  • Technical aptitude

Timeline

Preschool Teacher

The Sunshine House
12.2016 - 12.2019

Claims Processing Specialist

State Insurance Group
01.2016 - 06.2024

Sales Associate

Dillard's
10.2010 - 09.2015

Bachelor - Psychology

Florida Agricultural And Mechanical University
Vonetta Jackson