Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Vonica Hayles

Palmdale

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Experienced with surveillance and monitoring of premises to ensure safety. Utilizes strong problem-solving skills to address and resolve security concerns promptly. Knowledge of access control procedures and emergency protocols, ensuring secure environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Caregiver

Golden Heart Senior Care
06.2023 - 08.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Medical Assistant

Sunrise Pediatric
09.2022 - 09.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

General Manager

B & B Glass Llc
03.2019 - 12.2022
  • Upheld company policies and implemented standards fairly.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.

Cashier

Macy's
11.2019 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Morningside High School
Inglewood, CA

Medical Assistant

Milan Institute of Cosmetology
Las Vegas, NV
09-2021

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Strong ethics

Certification

HCA , CPR / AED +FIRST AID

  • PCA - Personal Care Aide
  • RMA - Registered Medical Assistant
  • Licensed - GUARD CARD
  • Certified - FOOD HANDLER

Timeline

Caregiver

Golden Heart Senior Care
06.2023 - 08.2024

Medical Assistant

Sunrise Pediatric
09.2022 - 09.2023

Cashier

Macy's
11.2019 - 07.2021

General Manager

B & B Glass Llc
03.2019 - 12.2022

High School Diploma -

Morningside High School

Medical Assistant

Milan Institute of Cosmetology

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Vonica Hayles