Vorn Macon
Chicago,Illinois
Summary
Ambitious individual with proven track record of launching successful businesses, establishing and managing operations, and driving financial results. Respected leader who is adept at cultivating relationships with customers and employees, and motivating teams to work together to achieve business objectives. Exceptional problem-solving and communication skills, with a focus on creating customer-centric solutions to drive business growth.
Overview
13
13
years of professional experience
Work History
Security Screener
Unifi Security
08.2024 - Current
- Wrote reports of daily activities, property and equipment damage and unusual occurrences.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Authorized and monitored departure and entrance of visitors and employees to maintain security of premises.
- Improved efficiency in screening process through effective communication with passengers about security regulations.
- Collaborated with fellow screeners to maintain a high standard of safety throughout the facility.
Franchise Owner
Coverall
10.2017 - 05.2025
- Manage cleaning activities inside buildings.
- Obtains receipts for certified, insured and registered mail.
- Observes safety standards and procedures.
- Administer paperwork and complete work log.
Dispatch
Jalyen Trucking
01.2021 - 05.2024
- Utilized computer-aided dispatch systems to monitor calls for service and dispatch appropriate personnel accordingly.
- Communicated effectively with dispatch personnel as needed.
- Oversaw dispatch communications within specifically assigned territories.
- Coordinated with dispatch staff to determine correct routing.
Non-Emergency Medical Driver
MB Bisses
04.2018 - 12.2021
- Improved patient satisfaction by providing timely and safe transportation to medical appointments.
- Demonstrated excellent customer service skills, addressing patient concerns promptly and professionally.
- Increased company''s reputation by consistently receiving positive feedback from both patients and healthcare providers.
- Adhered to HIPAA regulations while handling sensitive patient information, maintaining confidentiality at all times.
- Reduced missed appointment rates by consistently arriving on time and communicating effectively with healthcare providers.
- Conducted thorough pre-transport assessments to identify any potential issues or special accommodations needed for each patient.
- Enhanced communication between drivers and dispatch team through regular updates during transports about delays or changes in schedule as needed.
Mail Carrier
United Postal Service
01.2017 - 06.2017
- Engaged in sort, bundle, and delivery of mail addressed to homes and businesses on an assigned route.
- Obtains receipts for certified, insured and registered mail.
- Managed customer concerns regarding mail problems.
Home Aide
Bayada
01.2014 - 08.2015
- Cleaned homes, ran errands, and attended doctor’s appointments.
- Monitored vitals and noted behavioral changes or new symptoms.
- Helped clients maintain independent living with personal care assistant.
DSP
Hsi
05.2012 - 01.2013
- Monitored vitals and noted behavioral changes or new symptoms.
- Helped clients maintain independent living with personal care assistants.
- Followed doctor’s orders for home treatment plans and administered medications.
Education
Associate in Arts (A.A.) - undefined
East West University
Chicago12.2008
Skills
- Staff Training
- Inventory Management
- Creative Thinking
- Financial Management
- Marketing Strategy
- Technical Expertise
Timeline
Security Screener
Unifi Security
08.2024 - Current
Dispatch
Jalyen Trucking
01.2021 - 05.2024
Non-Emergency Medical Driver
MB Bisses
04.2018 - 12.2021
Franchise Owner
Coverall
10.2017 - 05.2025
Mail Carrier
United Postal Service
01.2017 - 06.2017
Home Aide
Bayada
01.2014 - 08.2015
DSP
Hsi
05.2012 - 01.2013
Associate in Arts (A.A.) - undefined
East West University
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