Vorshon Cole

Azure Cloud Infrastructure Administration:Managed and administered Azure cloud infrastructure, including virtual machines, networking, storage, and security, to ensure optimal performance, scalability, and reliability of cloud-based services.

Microsoft Exchange Server/ Exchange Online Administration:Oversaw the administration and maintenance of Microsoft Exchange Server and Exchange Online environments, including user management, mailbox configuration, email routing, and troubleshooting to ensure seamless email communication.

Active Directory Administration:Administered Active Directory services, including user and group management, Group Policy configuration, domain controller maintenance, and security management to ensure efficient and secure access to network resources.

Windows Server Administration:Managed Windows Server environments, including installation, configuration, maintenance, and troubleshooting of server roles and services to support business operations and ensure high availability.

DHCP, DNS, DFS, ADFS Administration, Server-side security, and Group Policy administration:Administered DHCP, DNS, DFS, and ADFS services, as well as server-side security measures and Group Policy configurations to manage network services, ensure data integrity, and enforce security policies.

Azure and Office 365 Administration:Administered Azure and Office 365 environments, including user management, subscription management, resource provisioning, and security configuration to optimize cloud productivity and collaboration tools.

Microsoft CASB Administration:Managed and administered Microsoft Cloud Access Security Broker (CASB) to enforce security policies, monitor cloud application usage, and protect sensitive data across cloud services.

OS deployment creation and software packaging:Designed and implemented OS deployment processes and software packaging strategies to streamline system provisioning and application deployment, ensuring standardized and efficient IT operations.

Server security patching administration:Managed and executed server security patching processes to mitigate security vulnerabilities and ensure compliance with security standards and regulations.

Print server administration:Administered print server infrastructure, including printer configuration, print queue management, and print job monitoring to support efficient printing services for end-users.

Performed cost-benefit analysis on potential system upgrades to support purchase decisions:Evaluated the cost and benefits of system upgrades, hardware replacements, and software purchases to inform strategic decision-making and optimize IT investments.

Observed staff to study daily tasks regarding information processing and performance to better understand business system needs:Conducted observations and analysis of staff activities to identify opportunities for process improvement, system optimization, and alignment with business objectives.

Assisted with post-implementation troubleshooting of new applications and application upgrades:Provided support and troubleshooting assistance during the post-implementation phase of new applications and application upgrades to resolve issues and ensure smooth transition to production.

Expanded systems with new features and structural components:Implemented system enhancements, upgrades, and expansions to incorporate new features, functionalities, and structural components in alignment with business requirements and technological advancements.

Trained end-users in best practices to minimize errors and protect key data:Conducted end-user training sessions to educate staff on best practices, security protocols, and data protection measures to minimize errors, enhance productivity, and safeguard sensitive information.

Integrated new technologies to meet area requirements:Evaluated, selected, and integrated new technologies and solutions to address specific business needs, enhance operational efficiency, and improve overall performance within respective areas of responsibility.