Dedicated Customer service professional with 10+ years' experience in a fast-paced environment. Seeking an opportunity in a team-oriented company. Organized and detail oriented. Collaborative team player with ownership mentality and a track record of delivering the highest quality of service. Wanting to resolve any challenges and propel business growth.
Overview
2027
2027
years of professional experience
Work History
Inbound Coordinator
Ace Hardware
01.2022 - Current
Coordinating inbound purchase orders.
Scheduled and tracked inbound shipments, facilitated carrier operations and delivery appointments, ensuring timely arrivals and deliveries.
Systematic receiving and destination transfers while balancing internal operations schedules.
Directed team activities to maintain operational efficiency.
Worked alongside cross dock personnel to streamline operations and support tasks.
Verifying shipments and coordinating with suppliers.
Resolved discrepancies or issues with shipments, addressing overages, shortages, or damages.
Providing input and complete freight bills.
Keep logs and records of warehouse stock, executed orders etc.
Shift Manager
McDonalds
01.2019 - 01.2022
Checked food temperatures to ensure safety standards were met. Monitored food safety standards.
Hiring new staff and adding them to payroll.
Ensured all employees were informed about new advancements in the workplace. Communicated new workplace advancements.
Purchased supplies while managing inventory to control labor costs.
Checked food temperatures to ensure safety standards.
Inventory Control Supervisor
Kohls EFC Distribution Center
01.2014 - 01.2021
Designing and implementing an inventory tracking system for optimized inventory control procedures
Ordered inventory from vendors and suppliers, securing timely shipment arrivals.
Record and maintain control of all inventory items purchased and produced.
Conducted recruitment and training sessions for new employees
Held team accountable to policies and procedures, fostering compliance and operational integrity.
Managed a team of over 50 direct reports across various functions
Implemented corrective actions to address performance issues
Hiring and training employees
Supervised and motivated staff to enhance productivity and teamwork Keeping the engagement with staff a priority
Implement and enforce safety protocols to create a safe working environment for all employees
Tracked key performance indicators (KPIs) and prepared reports on warehouse operations to inform management decisions.
Coordinated team-building exercises to enhance collaboration and morale.