Vraj Patel
Dallas,TX
Summary
Business Analyst with seven years of experience driving business growth and optimization through data insights, process improvement, and project management. Proven track record of identifying opportunities for improvement, implementing solutions, and delivering results. Strong analytical, problem-solving, and communication skills, with expertise in industry tools. Ability to work effectively with cross-functional teams and drive projects from conception to completion.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Technology Analyst
Publix Employee Federal Credit Union
02.2023 - 08.2023
- Conducted comprehensive needs analysis to identify business and technical challenges, leading to the development of effective and tailored solutions.
- Collaborated seamlessly with cross-functional Technology Teams, providing expert guidance and solutions within my area of expertise.
- Evaluated multiple solution alternatives, conducting thorough analysis to identify strengths, weaknesses, and optimal approaches to problem-solving.
- Estimating effort and value for proposed solutions, ensuring cost-effectiveness and adherence to project timelines.
- Demonstrated proficiency in business analysis, process modeling, and redesign, resulting in streamlined and optimized workflows.
- Effectively communicated complex technical and business requirements through precise and concise documentation.
- Proactively monitored program risks, issues, and scope, ensuring timely mitigation and escalation as needed.
- Mentored and guided team members, fostering a collaborative and high-performance work environment.
- Developed and presented strategic ideas and innovative strategies to diverse audiences, gaining support for implementation.
Sr. Business Technology Analyst
JetBlue Airlines
02.2019 - 11.2022
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Assisted project manager and senior executives in writing investment proposals and re-sanctioning papers for a Governance, Risk, and Compliance project
- Provided all required BA deliverable(s) for each Solution Delivery phase
- Created use cases, workflows/process flows, and swim lane diagrams
- Conducted preparatory sessions, joint application development sessions, and workshops with SMEs and Stakeholders to capture and analyze requirements
- Authored BRDs and FRDs and obtained approval from all Stakeholders
- Responsible for maintaining a traceability matrix to ensure all requirements are met and tested
- Responsible for creating a user list for all modules of the project
- Developed and managed data to be utilized for user acceptance testing
- Acted as a liaison between the Stakeholders and Developers
- Assisted with the development and execution of change management process
- Assisted and trained old/new junior business analysts on the project and project-related activities
Business Analyst
Boeing
03.2016 - 01.2019
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Generated business intelligence reports to inform strategic decision-making.
Education
Bachelor of Science - Business Administration
University of Maine Presque Isle - In Progress
Skills
- Microsoft Office Suite (Word, Visio, Excel, Powerpoint)
- User Acceptance Testing (UAT)
- SQL
- Jira/Confluence/Azure DevOps
- Agile/Scrum/SAFe/Waterfall
- Tableau/PowerBI
- Stakeholder Analysis
- Process Optimization
- Technology Solution Design
- Project Management
- Requirement Gathering/Prioritization
- Cross-Functional Collaboration with Multiple Business Units
- Industry Research/Domain Research
- Business Needs Assessment
- Data Driven Business Solutions
- Root Cause Analysis
- Product Owner
Certification
- CSM (Certified Scrum Master)
- PMP - Project Management Professional (October 23')
- CBAP - Certified Business Analysis Professional (October 23')
Timeline
Technology Analyst
Publix Employee Federal Credit Union
02.2023 - 08.2023
Sr. Business Technology Analyst
JetBlue Airlines
02.2019 - 11.2022
Business Analyst
Boeing
03.2016 - 01.2019
Bachelor of Science - Business Administration
University of Maine Presque Isle - In Progress
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