V. R. Sapthika Linga Shobaa
Change Analyst
Doha,DA
Summary
A highly organized and hardworking individual looking for a responsible position to gain practical experience.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Change Analyst
CB Innovation Services
Doha, Doha
03.2019 - Current
- Assess changes with the change owners and queue behavior.
- Prepare for and chair appropriate Pre-CABs and CABs along with follow up with appropriate documentation.
- Monitor compliance to existing change & release processes.
- Report on non-compliance to the process.
- Be the primary point of reference for questions, suggestions and complaints for change.
- Maintain up-to-date documentation for change and release.
- Update change records when approved/rejected/add info/etc.
- Assess change requests for valid information.
- Query technical information on changes.
- React to non-compliance to process and to changes made outside of process.
- Handling Internal / External Audits and reporting.
- Assisting L1_IT_ServiceDesk.
- Squad member for Structured relationship management project.
Business Analyst
CB Innovation Services
Doha, Doha
03.2019 - 06.2019
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
- Assessed business needs and problem areas to create focused solutions.
- Collected, defined and analyzed business requirements.
- Helped deploy system enhancements to improve field operations.
- Gathered, reviewed and reported on findings.
Education
BBA - Business Administration
Hindustan Institute of Technology& Science
Chennai 07.2015 - 03.2018
12th and 10th -
M.E.S. Indian School
03.2013 - 03.2015
Skills
Self-motivated professional
Good listening skills
Leadership
Multitasking abilities
Flexible & Adaptable
Planning and Coordination
Teambuilding
MS Office
Certification
Digital Marketing
Timeline
Change Analyst
CB Innovation Services
03.2019 - Current
Business Analyst
CB Innovation Services
03.2019 - 06.2019
BBA - Business Administration
Hindustan Institute of Technology& Science
07.2015 - 03.2018
12th and 10th -
M.E.S. Indian School
03.2013 - 03.2015