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Accomplished IT professional with extensive expertise in systems management, software deployment, and SCCM administration. Also experienced in End User Computing, windows endpoint management, Microsoft SCCM and Microsoft Intune (Certified). Experienced in Qualys Vulnerability Management, including analyzing vulnerability reports, prioritizing critical and high-risk finding, coordinating remediation activities, validating vulnerability fixes and ensuring endpoint Compliance through patch deployment and reporting. Dedicated to delivering excellent customer service and fostering team building through effective communication and leadership.

Results-driven manufacturing associate with 15 years of expertise in upstream influenza vaccine operations, specializing in both egg-based and cell-based processes. Proven track record as a qualified trainer in various pharmaceutical companies, adept at conducting aseptic operations, including cell vial thaw growth and environmental monitoring using both non-viable and viable machines. Demonstrated leadership as a room lead, effectively managing a team of technicians in a GMP environment by orchestrating daily tasks, developing weekly schedules, and ensuring production targets are met while swiftly troubleshooting machinery issues. Committed to maintaining high standards of quality and efficiency in all aspects of manufacturing operations.

Engineering Specialist with a proven track record in systems analysis, project management, and technical troubleshooting. Demonstrates high productivity and efficiency in task completion, ensuring successful project outcomes. Known for strong problem-solving skills and adaptability in collaborative environments. Committed to achieving business goals through effective technical management and impactful analyses.

Detail-oriented IT graduate with extensive experience in Microsoft Office and various applications, complemented by strong communication, interpersonal, and customer service skills. A passion for technology drives a commitment to finding innovative solutions in the field, supported by a Telecommunication Internship certification that enhances expertise in computer hardware, software installation, and maintenance. Proven ability to troubleshoot local and wide area network systems, along with a talent for training users in hardware and software applications. Recognized as a structured and methodical team player dedicated to delivering exceptional customer service and IT support in both remote and client-facing environments.

Vu Vu

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Computer Business Systems Certification -

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IT Associate

Computer Business Systems Certification -

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