Program Manager – Food Recovery and Distribution
Fresno Metro Ministry
Fresno, CA
04.2023 - 07.2024
- Led the Food Recovery Program, managed daily operations to ensure an efficient and effective workflow, while meeting program goals.
- Oversaw grant deliverables, compiled and analyzed data, and prepared monthly reports for program evaluation and stakeholders
- Established partnerships with donors and recipients to expand outreach and program impact
- Developed, enforced, and managed policies governing program operations, ensuring compliance with food safety regulations, and industry best practices.
- Managed fleet operations, ensuring compliance with DMV requirements, maintaining accurate vehicle records, and scheduling maintenance to ensure fleet integrity
- Recruited, hired, trained, and supervised drivers, coordinating routes to ensure accurate and timely deliveries
- Conducted training for new drivers and provided ongoing coaching to improve performance and efficiency.
- Resolved logistical challenges related to routes, deliveries, and partner coordination, ensuring smooth program operations
- Fostered relationships with food receivers and donors, ensuring proper food storage and distribution through regular meetings and agreements
- Coordinated the Backyard Gleaning initiative, managing outreach, logistics, and seasonal tasks to meet grant reporting requirements
- Translated policies and provided training to Hmong-speaking gardeners on proper gardening techniques, improving community engagement, and crop yields.
