Vui Nguyen Thi
Fullerton,California
Summary
Dedicated and highly responsible customer service professional with six years of experience within a bank environment. Strong interpersonal skills, bilingual, and work experience within a regional and international business context. Work objectives are to utilize present skill sets and talents to help boost efficiency and productivity within a top-performing business.
Overview
19
19
years of professional experience
Work History
Graduate Student Assistant
California State University, Fullerton
11.2023 - Current
- Welcome students and faculty and front office management including relevant email contacts, preparing reports, facilitate student mentoring, and enhancement of work environment
- Organize event setups, provide technical support as needed, and participate in staff meetings
Banking Associate
Saigon Bank for Industry and Trade
05.2017 - 06.2023
- Specializing in bilingual translation and interpretation in meetings with hundreds of foreign clients
- Evaluate hundreds of contracts and documents of customers involved in import and export industries
- Advising individual clients and business organizations to identify financial needs to significantly advance economic growth
- Maintained extensive knowledge about banking products and services and was responsible for developing customer relationships to increase customer satisfaction rate from80% in2021 to95% in2022
- Increase new foreign and domestic bank deposits, bank transaction fee income, and new loan generation by roughly20 percent each quarter
- Auditing daily, monthly, quarterly, and annual business reports for accuracy
- Trained approximately20 employees quarterly in understanding current banking products and procedures
Self-employed
Local small business vendor
04.2006 - 03.2022
Aerobics Instructor
Bang Linh Entertainment & Sport., JSC
05.2012 - 05.2019
- Developed health education expertise, created new lessons, and instructed classes, including approximately200 people, in exercise to advance cardiovascular fitness and well-being
Education
Master of Business Administration -
California State University, Fullerton
05.2025
Master's Degree - Economics
Hanoi University of Business and Technology
06.2018
Bachelor's Degree - Finance and Banking
Hanoi University of Business and Technology
06.2015
Skills
- Negotiation, public speaking, management, leadership, interpersonal, emotional intelligence, cultural intelligence, teamwork, forecasting, marketing, risk management, operational management, financial analysis, and financial reporting
- Speaking Vietnamese (native) and English
Professional development
Toward a New Understanding of Global Leadership: Relevance of Diverse Voices, International Collaboration, and New Perspectives" by Cervantes, Joseph; Ho, Viet Anh; Nguyen, Vui Thi; Le, Tram Ngoc; Vo, Minh Ngoc Phuong, has been successfully submitted online to the Journal of Leadership Studies.
Cervantes, J.M., Ho, V.A., Họ, Nguyễn, V.T. Role of Leadership and Spiritual Mentoring for Vietnamese American University Students. Presented at the INAUGURAL VIETNAMESE MENTAL HEALTH ASSOCIATION CONFERENCE, October, 2024
Timeline
Graduate Student Assistant
California State University, Fullerton
11.2023 - Current
Banking Associate
Saigon Bank for Industry and Trade
05.2017 - 06.2023
Aerobics Instructor
Bang Linh Entertainment & Sport., JSC
05.2012 - 05.2019
Self-employed
Local small business vendor
04.2006 - 03.2022
Master's Degree - Economics
Hanoi University of Business and Technology
Bachelor's Degree - Finance and Banking
Hanoi University of Business and Technology
Master of Business Administration -
California State University, Fullerton
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