VUYISO DUBE
Bulawayo
Summary
Dedicated and customer focused professional with experience in administration, sales, and customer service. Skilled in handling customer inquiries, maintaining records, resolving complaints professionally, and working in fast-paced environments. Possesses excellent communication skills, computer literacy, and a professional demeanor. Able to work effectively with diverse customers while delivering quality service.
Overview
3
3
years of professional experience
Work History
Salesperson
Toodles Kids Emporium
Bulawayo, Zimbabwe
08.2025 - 01.2026
- Assisted customers with purchases and product inquiries
- Maintained excellent customer relations
- Processed sales transactions accurately
- Helped organize and restock merchandise
- Promoted products and increased customer satisfaction
Receptionist and Administrative assistance
Ospace Digital Marketing
05.2023 - 07.2025
- Responded to client inquiries via phone and email
- Maintained office records and customer information
- Assisted with scheduling meetings and administrative tasks
- Handled data entry and document preparation
- Supported daily office operations professionally
Skills
Ability to handle confidential information professional
Safety Awareness
Excellent Communication and Interpersonal Skills
Professional Grooming and Presentation
Teamwork and Cultural Sensitivity
Time Management and Organization
Strong Customer Service Orientation
Multitasking in Fast Paced Environments
Conflict Resolution and Problem Solving
Scheduling and Calendar Management
Experience interacting with diverse clients
Flexible and adaptable to shift work
Fast learner
Administrative Support
Document verification and data validation
High attention to detail and accuracy
LANGUAGES
English
Ndebele
Shona
REFERENCES
Available upon request
VALUE PROPOSITION
- Excellent communication and customer service skills to create a welcoming and professional first impression for clients and visitors.
- Strong organizational and multitasking abilities.
- A safety conscious mindset with the discipline to follow procedures accurately and responsibly.
- Proven ability to deliver personalized service while maintaining efficiency in fast paced settings.
- Cultural awareness and adaptability, ensuring every passenger feels valued and respected.
- Reliable and detail oriented approach to handling tasks.
- Professional, friendly and adaptable personality that supports teamwork and smooth daily operations.
- Skilled in verifying identity data, managing confidential records, and supporting digital file creation and archival processes.
- Proficient in using Microsoft tools, Excel, and digital record systems for accurate data validation and reporting.
- Demonstrated ability to engage professionally with the public, resolve data issues, and support service delivery teams.
- Committed to integrity and accountability in customer service roles.
EDUCATION & PROFESSIONAL CERTIFICATIONS
- 2017: 7 Ordinary Level Passes including English Language
SOFTWARE PROFICIENCY
- Microsoft office suit: Skilled in word, Excel, Powerpoint for document preparation, data management, presentations and email communication.
- Google work space: Proficient in Google docs, Sheets, Drive, Gmail, and calendar for collaboration and scheduling.
- General IT skills: Typing, file organization
Timeline
Salesperson
Toodles Kids Emporium
08.2025 - 01.2026
Receptionist and Administrative assistance
Ospace Digital Marketing
05.2023 - 07.2025