VY HA
Los Angeles,CA
Summary
Experienced individual, skilled in customer service, retail, and administrative tasks. Outstanding at communication, multi-tasking, and providing exceptional support to customers and colleagues. Strong problem-solving abilities and adept at maintaining organized work environments.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Meiji Seimen
Costa Mesa, CA
09.2022 - Current
- Managed daily operations to ensure a smooth dining experience through staff supervision and work schedule maintenance.
- Assisted with budgeting and distributing cash tips at the end of the night.
- Handled all aspects of inventory management including supply orders, delivery coordination, and stock level monitoring.
Server
Din Tai Fung
Century City, CA
09.2023 - 11.2024
- Provided attentive, personalized service to ensure guests' needs are met, including checking in with guests during their meal, handling any issues or complaints promptly, and ensuring a positive environment.
- Accurately taking food and beverage orders, noting any special dietary requests, and ensuring the kitchen is informed.
- Worked closely with other servers, kitchen staff, and management to ensure efficient service, resolve any issues quickly, and maintain smooth operations.
Sales Associate
CB2
Costa Mesa, CA
07.2021 - 08.2022
- Learned CB2's product offerings, including furniture, decor, and accessories, to assist customers with informed purchasing decisions.
- Achieved daily sales goals by engaging with customers to drive sales, upselling complementary products, and suggesting related items that enhance the overall purchase.
- Ensured accuracy in handling all types of financial transactions at the register.
Team Member, FOH
Chick-fil-A
Costa Mesa, CA
08.2019 - 02.2020
- Welcomed guests with a friendly, positive attitude. Ensured that every guest feels valued and appreciated.
- Managed guest orders and coordinated special instructions effectively.
Education
SRT Instructor Training Certified - Health and Fitness
Platinum Pilates
Santa Monica, CA10-2024
Associate of Arts - Interior Design
Orange Coast College
Costa Mesa, CA06-2023
Skills
- Bilingual: Vietnamese, English
- 3 years of experience with Microsoft Word, Excel
- Adaptable in Fast-Paced Settings
- Skilled at Handling Multiple Priorities
- Eager to learn
- 2 years of experience in sales
Timeline
Server
Din Tai Fung
09.2023 - 11.2024
Assistant Manager
Meiji Seimen
09.2022 - Current
Sales Associate
CB2
07.2021 - 08.2022
Team Member, FOH
Chick-fil-A
08.2019 - 02.2020
SRT Instructor Training Certified - Health and Fitness
Platinum Pilates
Associate of Arts - Interior Design
Orange Coast College
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