Vyonnie Chavez
Los Angeles,CA
Summary
Dynamic professional skilled in communication, teamwork, and leadership, with a proven track record in enhancing student learning and fostering positive relationships. Successfully facilitated group projects and reinforced positive behavior to drive educational success.
Overview
35
35
years of professional experience
Work History
Volunteer
Gen-X Program UCLA/LAUSD
Los Angeles, CA
10.2024 - Current
- Organized educational materials and resources for effective student engagement.
- Supported students during group projects to foster collaborative learning.
- Encouraged positive behavior through reinforcement and praise strategies.
- Assisted teachers with lesson delivery in reading, writing, and math.
- Facilitated small groups in art and music activities to enhance creativity.
- Participated in school events to promote community involvement.
- Maintained a clean, organized classroom environment conducive to learning.
- Built strong relationships with students to encourage kindness and respect.
Lead Customer Care Center Agent
United States Postal Service, USPS
Los Angeles, California
12.1990 - 03.2023
- Cultivated customer relationships to ensure service satisfaction.
- Designed personalized plans to address client needs and goals.
- Responded promptly to client inquiries, resolving issues efficiently.
- Engaged in training sessions to enhance product knowledge.
- Collaborated with team members to improve overall customer service.
- Participated in ongoing job-related training programs to maintain expertise.
Education
Degree Of Associates Of Arts - Liberal Arts And Sciences: Natural Science
Los Angeles Trade Technical College
Los Angeles, CA08-2019
Associate Of Arts (AA) - Natural Sciences
Los Angeles Trade Technical College
Los Angeles, CA08-2019
Skills
- Classroom organization
- Lesson support
- Student engagement
- Issue resolution
- Effective communication
- Time management
- Public speaking
- Positive attitude
- Empathy and patience
- Telephone etiquette
- Team collaboration
- Data entry
- Deadline adherence
- Disability awareness
- Verbal and written communication
- Adaptability and reliability
- Cultural awareness
- Attention to detail
- Recordkeeping and confidentiality
- Clerical support
- Team leadership
- Computer proficiency
- Decision-making skills
Languages
Spanish
Limited
References
References available upon request.
Timeline
Volunteer
Gen-X Program UCLA/LAUSD
10.2024 - Current
Lead Customer Care Center Agent
United States Postal Service, USPS
12.1990 - 03.2023
Degree Of Associates Of Arts - Liberal Arts And Sciences: Natural Science
Los Angeles Trade Technical College
Associate Of Arts (AA) - Natural Sciences
Los Angeles Trade Technical College