Valerie Vela
Wichita
Summary
Seasoned in the fast food industry with hands-on experience in all areas including customer service, food preparation, and cash handling. Known for maintaining high standards of cleanliness and efficiency while delivering exceptional service to customers. Strong ability to learn new tasks quickly while demonstrating initiative and problem-solving skills. Successfully boosted customer satisfaction in previous role by ensuring timely order fulfillment and maintaining a welcoming environment. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer experiences.
Overview
4
4
years of professional experience
Work History
Fast Food Worker
Blaze Pizza
Wichita
04.2022 - Current
- Provided excellent customer service by taking orders and addressing customer inquiries.
- Trained new employees on food preparation techniques and safety guidelines effectively.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Collaborated with other team members to ensure timely completion of tasks.
Cleaner
Emprisebank
Goddard
08.2022 - 08.2022
- Maintained cleanliness in banking facilities through routine sanitization and dusting.
- Operated cleaning equipment, including vacuum cleaners and floor polishers, effectively.
- Disposed of waste and recyclables according to company policies and environmental guidelines.
- Monitored supply levels of cleaning products and reported shortages to management promptly.
Cleaner Helper
The Lords diner
Wichita
02.2022 - 04.2022
- Helped volunteer work at The Lords Diner food bank
- Helped out with the homelessness
- Cleaned bathrooms, emptied trash bins, restocked supplies.
- Cleaned spills immediately using proper safety procedures.
- Responded to requests from staff members for cleaning services.
- Reported any issues or damages to supervisor in a timely manner.
Education
Some College (No Degree) - Psychology
Butler Community College
Andover, KSSkills
- Customer service
- Food safety
- Employee training
- Order management
- Effective communication
- Patience and empathy
- Fast and efficient service worker
- Positive attitude and enthusiasm
- Delivers exceptional customer service
- Listening and comprehension
Languages
Spanish
Professional
English
Native/ Bilingual
Affiliations
- Homeless outreach
- Community service and events
- Volunteer Services in cleaning
- Social media
- Dancing
Community service
- I did volunteer work at Wichita East High School for Aces in the Community
Timeline
Cleaner
Emprisebank
08.2022 - 08.2022
Fast Food Worker
Blaze Pizza
04.2022 - Current
Cleaner Helper
The Lords diner
02.2022 - 04.2022
Some College (No Degree) - Psychology
Butler Community College