Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Technical Proficiencies
Timeline
Generic

W. Eric Clark

Appleton,WI

Summary

Accomplished Infrastructure Engineer with a proven track record at American Foods Group, excelling in project management and cross-functional communications. Spearheaded critical infrastructure upgrades and cloud migrations, enhancing operational efficiency by 30%. Expert in Microsoft Azure and team leadership, driving business and IT alignment through strategic planning and innovative solutions.

Overview

13
13
years of professional experience
1
1
Certification

Work History

INFRASTRUCTURE ENGINEER and OPERATIONS LEAD

American Foods Group
Green Bay, USA
04.2018 - Current
  • Orchestrate team activities, allocating general responsibilities among team members.
  • Sustain team efficiency by maintaining reliable and up-to-date calendars, schedules, and records, using an array of industry-standard techniques and digital tools.
  • Monitor and evaluate employee performance, intervening where necessary to provide guidance and ensure productivity.
  • Take primary responsibility for team knowledge and skills; train new team members, provide ongoing mentorship, and deliver cogent presentations to inform all teams on deployment strategies.
  • Establish and maintain robust inter-departmental relationships to promote information-sharing, organizational cohesion, and collaborative problem-solving.
  • Enhance business functioning by formulating and leading deployment and upgrade projects, e.g., for remote office site acquisition, multi-site file-server standardization and consolidation, virtualization host clustering (traditional and hyper-converged), enterprise backup migrations, Privileged Access Management system (PAM) introduction, and on-prem server removal to cloud (Azure).
  • Meticulously administer core infrastructure services (DNS, DHCP, AD, backups, etc.), monitor system performance, and perform troubleshooting as needed to prevent disruptions and ensure stability.
  • Deploy and monitor On-Prem and Azure resources.
  • Establish foundation for asset management, and tie in change control.
  • Analyze infrastructure performance to identify shortfalls and opportunities for improvement.
  • Assess security risks in light of industry developments.

SERVER ADMINISTRATOR

Bellin Health
Green Bay, USA
03.2016 - 04.2018
  • Spearheaded numerous critical migration and deployment projects—developing server builds for new app deployment projects, executing MS Direct Access deployment, and managing Print Server migration and the transition from 2012r2 to 2016 DHCP.
  • Performed ground-level MS Exchange administration.
  • Authored comprehensive documentation for current environment and new builds.
  • Coordinated activities with and between teams across the organization.
  • Resolved break/fix tickets, troubleshooting issues quickly and thoroughly.
  • Maintained a diverse range of enterprise-critical computing systems, including VMware and DNS.
  • Took primary responsibility for the monthly facilitation and deployment of Windows security patches.
  • Automated numerous time-consuming tasks by leveraging Windows PowerShell functionality.

NETWORK ADMINISTRATOR

Farmers and Merchants Bank
Berlin, USA
12.2012 - 03.2016
  • Championed business efficiency and security by upgrading infrastructure and introducing new functionality, including NAS BMR (for backup and recovery), Active Directory upgrades, the VMware ESX virtual environment and P2V migration of 15 servers, and an expanded WAN with dramatically increased security; completely replaced the company’s banking system software; locally attached printers to TCP/IP with GPO deployment solution.
  • Partnered with third-party vendor to implement disaster recovery systems.
  • Conducted comprehensive monitoring and auditing to ensure regulatory/best practices compliance of the company’s network infrastructure.
  • Performed MDM asset management and data isolation.
  • Trained end users and new IT support staff in effective business technology usage and associated best practices.

DESKTOP SUPPORT

Tegron Staffing—Community Health Network
Berlin, USA
09.2012 - 12.2012

Education

Network Systems/Administration -

Fox Valley Technical College
Oshkosh, WI

General Degree Courses -

Fox Valley Technical College
Oshkosh, WI

General Degree Courses -

University of Wisconsin Oshkosh
Oshkosh, WI

Skills

  • IT Operations
  • Role-Based Access Control
  • Cross-Functional Communications
  • Business & IT Alignment
  • Project Management and Planning
  • Infrastructure Upgrades
  • Migration
  • Deployment
  • Training and Mentorship
  • Team Leadership
  • Maintenance and Troubleshooting
  • Task Automation
  • Microsoft Azure
  • VMWare
  • Nutanix
  • WAN
  • PAM
  • MDM
  • NAS BMR
  • Microsoft Exchange/O365
  • Veeam
  • DHCP
  • DNS
  • AD
  • Windows PowerShell

Certification

  • Microsoft Certified: Azure Fundamentals
  • Microsoft Certified: Azure Administrator
  • CCBEH: Certified Community Banking Ethical Hacker via SBS training
  • CCBTO: Certified Community Banking Technology Officer via ICBA training
  • CompTIA A+ IT Certification
  • Achieved Eagle Scout Rank in the Boy Scouts of America

Hobbies and Interests

  • Camping with family
  • Woodworking
  • Home improvement
  • Motorcycles
  • Musicianship
  • PC gaming

Technical Proficiencies

  • Microsoft Azure
  • VMWare
  • Nutanix
  • WAN
  • PAM
  • MDM
  • NAS BMR
  • Microsoft Exchange/O365
  • Veeam
  • DHCP/DNS/AD
  • Windows PowerShell

Timeline

INFRASTRUCTURE ENGINEER and OPERATIONS LEAD

American Foods Group
04.2018 - Current

SERVER ADMINISTRATOR

Bellin Health
03.2016 - 04.2018

NETWORK ADMINISTRATOR

Farmers and Merchants Bank
12.2012 - 03.2016

DESKTOP SUPPORT

Tegron Staffing—Community Health Network
09.2012 - 12.2012

Network Systems/Administration -

Fox Valley Technical College

General Degree Courses -

Fox Valley Technical College

General Degree Courses -

University of Wisconsin Oshkosh

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