Wandell M Wells
Stockbridge,GA
Summary
Network and Telecommunication Infrastructure Specialist with 27 years experience. Extensive background in copper and fiber optic cable installation and troubleshooting, various phone system installation, configuration, maintenance and troubleshooting, large campus networking support and switch configuration. WiFi infrastructure support and monitoring.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Network Infrastructure Engineer
Georgia State University
03.2016 - Current
- Designed fiber infrastructure for new construction projects
- Maintained company switch's, routers, fiber optic cables and other equipment.
- Enhanced infrastructure policies, procedures, technical standards and guidelines.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Prioritized simultaneous projects to perform effectively under shifting deadlines in fast-paced environment.
- Analyzed and defined network requirements, optimization and support for various projects.
Telecom Engineer
Hartsfield Jackson Atlanta International Airport
Atlanta, Ga
09.2011 - 02.2016
- Designed, installed and maintained organization's telephony network.
- Monitored and maintained Avaya Enterprise equipment at multiple locations.
- Monitored and maintained VODAVI equipment at multiple locations.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Monitored and maintained DirecTV equipment at multiple locations.
- Monitored and maintained Verizon, AT&T, & Sprint Cellular equipment at multiple locations.
Infrastructure Engineer
Hartsfield Jackson Atlanta International Airport
Atlanta, Ga
10.2007 - 09.2011
- Oversaw The Rental Car Facility project to help build, secure and optimize their IT infrastructure.
- Designed Inside Plant and Outside Plant infrastructures according to project specifications.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Oversaw The new Maynard H Jackson International Terminal project to help build, secure and optimize their IT infrastructure.
Contractor
Ascend Technologies
Loganville, Ga
01.2002 - 10.2007
- Installed and configured new devices and system components.
- Installed wiring, cabling and networking hardware on customer premises.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
Telecommunications Technician
Godbee Communications
Stockbridge, Ga
10.1996 - 07.2001
- Installed wiring, cabling and networking hardware on customer premises.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Performed preventive maintenance of telecommunications equipment.
- Managed and prioritized customer service requests to achieve prompt resolution.
Education
High School Diploma -
Hapeville High School
Hapeville, Ga.06.1975
Skills
- Customer Discussions
- Infrastructure Planning and Design
- Critical Thinking
- Telecommunications Systems
- Switches and Routers
- Configure Equipment
Certification
Member of BICSI
Certification in Information Transport Systems Design Fundamentals
Certified Fiber Optics Installer
Timeline
Network Infrastructure Engineer
Georgia State University
03.2016 - Current
Telecom Engineer
Hartsfield Jackson Atlanta International Airport
09.2011 - 02.2016
Infrastructure Engineer
Hartsfield Jackson Atlanta International Airport
10.2007 - 09.2011
Contractor
Ascend Technologies
01.2002 - 10.2007
Telecommunications Technician
Godbee Communications
10.1996 - 07.2001
High School Diploma -
Hapeville High School
Similar Profiles
Simran DamidiSimran Damidi
College Lab Courses at Georgia State University and University of GeorgiaCollege Lab Courses at Georgia State University and University of Georgia
JOHN M. ERICSONJOHN M. ERICSON
Research Fellow at Georgia State UniversityResearch Fellow at Georgia State University
Meredith BerensonMeredith Berenson
Teacher's Assistant at Georgia State UniversityTeacher's Assistant at Georgia State University
Darrick OwensDarrick Owens
Associate Registrar of Enrollment Services at Georgia State UniversityAssociate Registrar of Enrollment Services at Georgia State University
TJ SimpkinsTJ Simpkins
Delivery Rider at Texclu DeliveryDelivery Rider at Texclu Delivery