Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Volunteer Experience
Timeline
Generic

Wa-Keisha English

Summary

Seasoned Senior Program Manager with experience in coordinating and overseeing a variety of programs. Possess skills in strategic planning, team leadership, and operational efficiency enhancement. Demonstrated ability to deliver high-quality results, ensuring program objectives align with organizational goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Program Manager

Mount Laurel, Voorhees, Cherry Hill
03.2021 - Current
  • Oversee and manage daily operations, activities, and environmental safety for 13 group homes and managers as well as around 90 program associates.
  • Conduct regular manager and clinical leadership meetings to ensure effective communication within the team.
  • Coach, mentor, and provide feedback to optimize staff growth and performance.
  • Partner with ABA Specialist, BA, Social workers to enhance program effectiveness.
  • Ensure full compliance with state regulations, including HIPAA.
  • Build positive relationships with staff, parents, and community members.
  • Oversees and conducts DE&I and new Management training courses for management and upcoming leadership.

Program Manager

Burlington, Cherry Hill
01.2016 - 01.2021
  • Supervised and guided daily living activities and skill-building, including vocational activities.
  • Managed program medications, team building with staff and families and individuals we support.

Program Associate/ Senior Program Associate

Bancroft
Haddonfield
01.2011 - 08.2016
  • Assisted with daily living routines, meal preparation, doctor appointments, and extracurricular activities.
  • Administered medications and maintained records.
  • Performed administrative tasks.

Education

Medical Assistant Certificate - Medical Disease and Disorder, ICD-9, Medi Soft, Phlebotomy, Laboratory Science, Medical Terminology

Chubb Institution
Cherry Hill, New Jersey
01.2007

Skills

  • Crisis management and intervention
  • Problem solving
  • Relationship building
  • Communication
  • Interpersonal skills
  • Organizational Skills
  • Microsoft Office competent
  • Risk management
  • Policy interpretation

Certification

  • HIPAA Compliance Certification
  • CPR and First Aid Certification
  • DE&I Certification
  • Senior DSP / Manager Certification

Accomplishments

Successfully completed Leadership and New Leader Academy in 2018.

References

Available upon request.

Volunteer Experience

Volunteer Caregiver, Local Community Center, Westampton, New Jersey, 01/01/19, Present, Provide assistance with daily activities for elderly community members., Organize social events and activities to enhance community engagement.

Timeline

Senior Program Manager

03.2021 - Current

Program Manager

01.2016 - 01.2021

Program Associate/ Senior Program Associate

Bancroft
01.2011 - 08.2016

Medical Assistant Certificate - Medical Disease and Disorder, ICD-9, Medi Soft, Phlebotomy, Laboratory Science, Medical Terminology

Chubb Institution

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