Wachiraya Prasanrak
Brooklyn,NY
Summary
Skilled barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas. Multilingual Translator experienced in interpreting documents and spoken words. Top-notch strengths in verbal and written communication. Organized and thorough professional with strong knowledge of translation practices.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
B&C java
Barrow, AK
02.2022 - 07.2024
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Server
Thai corner
Barrow, AK
01.2024 - 06.2024
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Greeted customers, answered questions and recommended specials to increase profits.
Server
The 57
Barrow, AK
08.2022 - 10.2023
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Chinese Interpreter
UHT Uni-Helium test
Shanghai, China
07.2020 - 11.2021
- Edited existing translations for grammar, spelling, punctuation, syntax, and style errors.
- Interpreted conversations between two or more parties during telephone calls, video conferences, and other remote interactions.
- Reviewed feedback from clients regarding interpreter performance and addressed any issues promptly.
- Sat in on meetings to provide members with oral translations of conversations and information.
- Proofread, edited and revised translated documents.
Education
Bachelor of Arts For Teaching - MASTER OF TEACHING CHINESE LANGUAGE
Shanghai International Studies University
Shanghai07-2020
Skills
- Group facilitation
- Coffee expertise
- Up-selling
- Document Translation
- Relationship Building
Languages
Chinese (Mandarin)
Full Professional
English
Full Professional
Thai
Native/ Bilingual
Certification
- Chinese HSK Level 6 and HSKK(Chinese Proficiency Speaking Test) Advanced level
Timeline
Server
Thai corner
01.2024 - 06.2024
Server
The 57
08.2022 - 10.2023
Barista
B&C java
02.2022 - 07.2024
Chinese Interpreter
UHT Uni-Helium test
07.2020 - 11.2021
Bachelor of Arts For Teaching - MASTER OF TEACHING CHINESE LANGUAGE
Shanghai International Studies University
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