W. Adam Wilkinson
Mando
Auburn,AL
47
years of professional experience
Detail-oriented Unloader/Operator Technician with a strong commitment to workplace safety and efficient equipment operation. Proven track record in maintaining high standards and ensuring quality in product handling at Mando Opelika.
While working as a machine operator at International Paper Co. I also spent two years as a Forklift Operator, three years as Asst. Purchasing Agent and was the chairman of seven different committees including two different safety committees where I was thoroughly trained on all OSHA rules and regulations. I also would often work with maintenance repairing machines.
Work History
Unloader/Operator Technician
14 Years 4 Months- Collaborate with team members to complete unloading tasks in a timely manner, ensuring deadlines are met consistently.
- Demonstrate flexibility and adaptability by adjusting seamlessly to sudden changes in orders or shipment priorities.
- Enhance workplace safety by adhering to company protocols and maintaining a clean, hazard-free work environment during the unloading process.
- Keep facilities clean and organized to promote a safe a safe work environment and avoid injuries.
- Assist in training new unloaders on proper techniques and procedures, fostering an atmosphere of teamwork and continuous improvement.
- Uphold high standards of customer service by ensuring that all assembled brake calipers remain undamaged throughout the entire process.
- Coordinate with forklift operators.
- Operate pallet jacks and forklifts to aid in safe transport of heavy items.
- Maintain high standards of safety and compliance by adhering to all operational protocols during unloading.
- Proactively identify potential hazards in the unloading area, implementing measures to mitigate risks.
- Use barcode scanners and other technology to track and document brake caliper information.
- Ensure consistent product quality with thorough visual inspections and adherence to established standards before loading for shipment.
- Operate machinery for production processes, ensuring consistent output quality.
Life Insurance Agent
10 Years 7 Months- Conducted comprehensive policy reviews to ensure alignment with clients' financial goals and risk management strategies.
- Cultivated client relationships to understand individual insurance needs and provide tailored policy recommendations.
- Guided clients through application processes, ensuring compliance with regulatory standards and company policies.
- Developed strategic marketing initiatives to expand client base and increase brand visibility within local communities.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.
- Leveraged industry knowledge to educate potential clients on the importance of life insurance, resulting in increased policy awareness and sales conversions.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Assisted clients in navigating complex claims processes, ensuring timely payouts and minimal stress during difficult times.
- Streamlined the application process for clients, resulting in faster policy approvals and improved customer satisfaction.
- Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication.
- Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.
- Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.
- Collaborated with underwriters to expedite approval processes, minimizing wait times for clients seeking coverage.
- Enhanced client understanding and satisfaction with detailed explanations of policy features and benefits.
- Simplified complex insurance concepts for clients, facilitating informed decision-making.
- Finalized sales and collected necessary deposits.
- Calculated premiums and established payment methods for sales.
- Generated leads through cold-calling, networking and other outreach methods.
Machine Operator
21 Years 7 Months- Operated and monitored machinery to ensure optimal production efficiency.
- Conducted routine maintenance checks on equipment to minimize downtime.
- Collaborated with team members to streamline production processes and improve workflow.
- Trained new operators on safety protocols and machine operation procedures.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Complied with company and OSHA safety rules and regulations.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
- Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
- Achieved record-breaking production levels, meticulously orchestrating machine schedules and workflows.
- Enhanced safety compliance, rigorously following all OSHA guidelines and conducting regular safety audits.
Education
Associate of Science - Business Management
Skills
Pallet jack operation
Equipment operation
Safety compliance
Quality control
Heavy lifting
Protective equipment
Hand tool operation
Damage prevention
Assembly and production
Scanner operation
Hand and power tool operation
Work planning
Attention to detail
Workplace cleanliness
Timeline
Unloader/Operator Technician
Mando
04.2012 - CurrentRead More
Life Insurance Agent
Self-employed
03.2002 - 10.2012Read More
Machine Operator
International Paper Co.
08.1979 - 03.2001Read More
Southern Union State
Associate of Science from Business Management
Read More