Wade Tankersley
Newport Beach,CA
Summary
Dynamic retail supervisor with a proven track record at Volcom Headquarters, excelling in staff training and customer satisfaction. Skilled in kitchen operations and food safety, I enhance team performance and operational efficiency. Recognized for my strong work ethic and ability to mentor new employees, fostering a positive work environment.
Overview
5
5
years of professional experience
Work History
Retail Supervisor
Surfside Sportswear & Gifts
Costa Mesa, CA
05.2025 - Current
- Facilitated product selection for customers based on unique requirements.
- Designed and organized displays to enhance customer engagement and drive sales.
- Displayed comprehensive knowledge of store merchandise and services.
- Assisted each customer in finding requested items, driving improvements in customer satisfaction and retention.
- Applied product insights to identify items suited for client preferences.
Retail Supervisor
Volcom Headquarters
Costa Mesa, CA
05.2024 - 05.2025
- Facilitated regular performance reviews with staff members to deliver feedback on progress.
- Facilitated leadership, insight, and mentoring for new employees to strengthen knowledge of multiple company programs.
- Managed cashier staff, facilitating training for new team members and assessing performance.
- Handled customer complaints and issues efficiently, reinforcing customer satisfaction and loyalty.
- Coordinated restocks to keep retail displays organized and full for customers.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Line Cook, Cashier, Delivery Driver
Mountain Mike's Pizza
Costa Mesa, CA
07.2020 - 06.2024
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Education
No Degree - Undecided
Orange Coast College
Costa Mesa, CA05-2026
Skills
- Product expertise
- Work ethic
- Time management
- Visual merchandising
- Sales reporting
- Inventory management
- Complaint resolution
- Performance evaluation
- Relationship building
- Staff training and development
Guitarist
I have been playing guitar for the past 14 years and in 3 current bands but I am working on many more behind the scenes. Going to and playing shows is my biggest passion. My friends and I have started a concert booking company where we contact bands to construct lineups and get in touch with local venues to host.
References
References available upon request.
Timeline
Retail Supervisor
Surfside Sportswear & Gifts
05.2025 - Current
Retail Supervisor
Volcom Headquarters
05.2024 - 05.2025
Line Cook, Cashier, Delivery Driver
Mountain Mike's Pizza
07.2020 - 06.2024
No Degree - Undecided
Orange Coast College
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