Wade Wilson
Tempe,AZ
Summary
Diligent, hardworking, and flexible with diverse background in providing a broad range of services to diverse individuals with varying needs. Known for fostering a supportive environment that offers genuine compassion and care. Skilled in effective communication, organization, and maintaining collaborative relationships with coworkers, customers, and stakeholders.
Overview
7
7
years of professional experience
Work History
Caregiver
Private Employers
02.2021 - 10.2024
- Assisted with activities of daily living, promoting independence, self-esteem, and quality of life.
- Contributed to a positive atmosphere by using effective communication and active listening skills.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards.
Warehouse Associate
Amazon
06.2020 - 01.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks safely and efficiently.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Maintained clean, orderly work environment free of hazards.
Auto Mechanic
ML Auto
03.2019 - 04.2020
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues including engine failures, mechanical and electrical systems malfunctions, and part replacements to maintain vehicle functional condition.
- Maintained a safe working environment by adhering to state regulations, safety procedures, and proper use of tools and equipment.
- Built strong relationships with customers through clear communication of repair needs and expected completion times.
- Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models while maintaining detailed records of each repair performed and facilitating warranty claims.
- Increased shop efficiency with thorough preventative maintenance inspections and appropriate recommendations.
- Exceeded quality standards by diligently inspecting completed repairs to ensure long-lasting results.
- Assisted less experienced mechanics in troubleshooting difficult problems, fostering teamwork across the shop floor.
Customer Service Representative
Asurion Insurance Services
01.2018 - 11.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
High School Diploma -
Summit High School
Flagstaff, AZ05-2015
Skills
- Respectful and Compassionate
- Time Management
- Dependable and Responsible
- Multitasking and Organization
- Strong Ethics
- Relationship Building
- Problem-Solving
- Flexible schedule and availability
Timeline
Caregiver
Private Employers
02.2021 - 10.2024
Warehouse Associate
Amazon
06.2020 - 01.2021
Auto Mechanic
ML Auto
03.2019 - 04.2020
Customer Service Representative
Asurion Insurance Services
01.2018 - 11.2018
High School Diploma -
Summit High School
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