Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Wadson Simon

Jersey City,NJ

Summary

Driven and innovative professional with a proven track record at Newtech Global, excelling in customer service and problem-solving. Demonstrated leadership and collaboration skills, enhancing team efficiency and customer loyalty. Adept at managing high-stress situations and leveraging computer skills for creative solutions, significantly contributing to workplace safety and team success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Taco Bell
07.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Customer Service Representative

Newtech Global
08.2022 - 10.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Nursing Assistant - CNA

Essex County College
Newark, NJ
08.2024

High School Diploma -

College Jean Marie Joseph
Haiti
07.2022

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Attention to Detail
  • Collaboration and Teamwork
  • Following Instructions
  • Cleaning
  • Flexible Schedule
  • Leadership Qualities
  • Workplace Safety
  • Decision-making capabilities
  • Computer Skills
  • Creativity and Innovation

Certification

First Aid

Languages

English
Full Professional
Spanish
Full Professional
French
Native or Bilingual
Portuguese
Elementary

Timeline

Team Member

Taco Bell
07.2024 - Current

Customer Service Representative

Newtech Global
08.2022 - 10.2023

Nursing Assistant - CNA

Essex County College

High School Diploma -

College Jean Marie Joseph

Similar Profiles

CREATE PROFILE
Wadson Simon