Summary
Overview
Work History
Education
Skills
Timeline
Generic

Waeland Thomas

Dallas,TX

Summary

Multi-skilled in Customer Service , Warehouse Fulfillment or Cuisine Preparation you will gain an individual with Strong attention to detail and excellent communication skills.
Possesses a positive attitude. Self motivated and team oriented.

Overview

6
6
years of professional experience

Work History

Server/Prep Worker

Gus Fried Chicken
06.2024 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Student Barber

Career Schools of Texas
01.2024 - 05.2024
  • Resolved guest complaints about service or style.
  • Consistently received positive performance reviews from guests.
  • Counted and documented opening and closing cash amounts daily.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Completed quality haircuts and styling for men, women and children.
  • Tracked changing trends for men, teens and boys to best serve core clientele.
  • Managed complex appointment schedule for high-volume client base.

Fry Cook

Kitchen and Kocktails
06.2023 - 01.2024
  • Read food order slips or received verbal instructions to properly prepare and cook food.
  • Cleaned and maintained fryers and grills to keep appliances in working condition.
  • Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.

Fulfillment Center Warehouse Associate/Forklift Technician

Amazon
06.2022 - 06.2023
  • Performed inventory control, such as counting, and stocking merchandise.
  • Worked safely around moving machinery.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Assembled pallets and crates for secure transportation of materials.
  • Proven ability to learn quickly and adapt to new situations.

Customer Service Representative/Remote

Teladoc
01.2019 - 05.2021
  • Met customer call guidelines for service levels, handle time and productivity.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Identified and resolved discrepancies and errors in customer accounts.

Education

Associate of Arts - Business/Finance

Texas Southern University
Houston, TX
12-2025

Skills

  • Order delivery practices
  • Table resetting
  • Supply Restocking
  • Hostess support
  • Safe Food Handling
  • Guest Engagement

Timeline

Server/Prep Worker

Gus Fried Chicken
06.2024 - Current

Student Barber

Career Schools of Texas
01.2024 - 05.2024

Fry Cook

Kitchen and Kocktails
06.2023 - 01.2024

Fulfillment Center Warehouse Associate/Forklift Technician

Amazon
06.2022 - 06.2023

Customer Service Representative/Remote

Teladoc
01.2019 - 05.2021

Associate of Arts - Business/Finance

Texas Southern University

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Waeland Thomas