Wafa Haider
New York,NY
Summary
Creative and detail-oriented with a strong background in Art, pursuing higher education and recognized for consistently developing innovative techniques to encourage creativity and maintain a professional work environment.
Overview
5
5
years of professional experience
Work History
Visitor Engagement
MoMA
03.2023 - 01.2024
- Provided administrative support to departments, such as filing, data entry, and answering phones.
- Working art lab with Children and following safety precautions
- Researched site history and environmental conditions to plan appropriate expeditions, instruction and commentary.
- Staying abreast of current and upcoming exhibitions, films, educational programs, and marketing campaigns.
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
- Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
- Described tour points of interest to group members, responding to general inquiries and questions.
Sales Manager's Assistant
Montmatre
05.2021 - 05.2022
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Managed filing system, entered data and completed other clerical tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Bartender
Swing 46
12.2021 - 02.2022
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
Personal Assistant
Personal Assistant
02.2019 - 04.2021
- Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Utilized personal and professional networks to identify, acquire and manage new clients.
- Operated store, checked store inventories to maintain steady flow of items as well as maintain items on rack to their pristine conduction
- Diligently Tracking sales activities and making spreadsheets of peek business activity
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Education
Bachelor of Arts - BFA
Brooklyn College of The City University of New York
Brooklyn, NY04.2024
Skills
- Outlook
- Photoshop
- Microsoft and Adobe illustrator
- Artistic and Design Vision
- POS
- Administrative Support
- Project Coordination
- Visual communication expertise
Timeline
Visitor Engagement
MoMA
03.2023 - 01.2024
Bartender
Swing 46
12.2021 - 02.2022
Sales Manager's Assistant
Montmatre
05.2021 - 05.2022
Personal Assistant
Personal Assistant
02.2019 - 04.2021
Bachelor of Arts - BFA
Brooklyn College of The City University of New York
Similar Profiles
Harley SandsHarley Sands
Baker/chef at MoMABaker/chef at MoMA
Jesse PondexterJesse Pondexter
Supervisor of Visitor Engagement at MoMASupervisor of Visitor Engagement at MoMA
Melvin MatthewsMelvin Matthews
Supervisor of Inventory at Moma Matthews Cakes and MoreSupervisor of Inventory at Moma Matthews Cakes and More
Norman Trotter IVNorman Trotter IV
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)
Joyce JohnsonJoyce Johnson
Office Aide at The Alex House ProjectOffice Aide at The Alex House Project