Wagner Santos
Los Angeles,CA
Summary
Distinguished C-Suite Executive & Personal Assistant with extensive experience in family office management, corporate operations, and bespoke luxury travel coordination. Renowned for impeccable discretion, seamless execution, and exceptional attention to detail. Expert in managing complex schedules, confidential matters, and elite global relationships. Adept at anticipating needs and delivering personalized, high-caliber support aligned with the lifestyle and standards of ultra-high-networth principals.
Overview
15
15
years of professional experience
Work History
Self Employed - Partner with Meiojas & Associates
HOLLYWOOD VISA
Los Angeles, CA, USA
01.2024 - Current
- Managing consular processing for non-immigrant visa applicants with extraordinary abilities. Including: singers, songwriters, sound engineers, choreographers and actors.
- Reviewing and submitting visa applications, including and DS-160 to the National Visa Center.
- Maintaining accurate case records and ensuring timely updates for clients and legal partners.
- Certified translator of official documents from Portuguese & Spanish to English.
- Assist with waiver applications, support documentation and other required immigration documents, ensuring compliance with U.S. immigration laws.
- Discretion and professionalism in managing sensitive information for high-profile clients, ensuring strict confidentiality and adherence to privacy protocols.
Executive Assistant / Personal Assistant UHNWI
KWANZA JONES AND JOSE E. FELICIANO SUPERCHARGED INITIATIVE
Los Angeles, CA, USA
12.2021 - 12.2023
- Managed and executed the operations of multi-million dollar commercial and residential property projects.
- Partnered with a luxury hotel and managed projects of a private residence on-site.
- Managed personal and business multi-million-dollar travels that included private jets, helicopters and yacht charters.
- Acted as an interior decorator sourcing luxury furniture and art pieces for multimillion-dollar private properties. Recognized for the talent to source one-of-a-kind pieces that elevated and increased the value of the properties.
- Assisted CEO with several philanthropic events creating and maintaining relationships with high-level stakeholders.
- Responsible for maintaining extremely confidential CRM VIP database from both professional and personal contacts.
- Sourced unique gifts for family members, friends and high-profile stakeholders, including celebrities.
- Carefully sourced vendors and materials providing 3 different proposals for comparison each time.
- Created and implemented SOPs for various properties aligned with company's standards.
- Supported cross-functional departments with project management to meet deadlines for successful completion.
- Monitored projects progress through detailed status reports and risk assessments, mitigating issues and ensuring project success.
- Utilized project management tools such as: Teamwork, Slack, Egnyte, Monday and Asana to ensure project organization.
Executive Assistant
DMT LAW FIRM
Los Angeles, CA, USA
06.2019 - 12.2021
- Supported partners, attorneys, and paralegal staff with administrative, operational, and client-facing priorities.
- Translated legal documents, general terms, and other industry jargon for Portuguese and Spanish-speaking clients.
- Managed multi-calendar including planning and coordination of international and domestic travel/lodging.
- Prepared attorneys and clients for court hearings and legal interviews; prepared legal documents for court filing.
- Assisted several celebrities on their consular processing maintaining their personal information confidential.
- Developed and implemented an efficient filing system, reducing document retrieval time by 20% and improving overall organization.
- Maintained and nurtured relationships with key stakeholders providing weekly updates on their immigration cases.
- Sorted, distributed and filled high number of daily mails and emails throughout the company.
- Check-listed, reviewed and signed immigration petitions on behalf of attorneys.
- Responsible for all consular processing cases for clients such as: Diplo, Tate Mcrae, Regard, Vintage Culture, U2, Super M, Rufus Du Sol, Lost Frequencies, Billie Eilish, Hayden James, Jacob Collier and more.
Assistant to Store Manager
MICHAEL KORS
Los Angeles, CA, USA
05.2017 - 05.2019
- Drove 70% of annual profits; spearheaded launch of core business line, leather goods; and drove repeat business.
- Managed team of 14 employees, inventory, daily, operations, accounting, loss prevention, and visual merchandising.
- Selected by regional training director to revamp and administer product and sales effectiveness training sessions.
- Responsible to run daily and monthly KPI reports and brief the team on their individual and store goals.
Executive Assistant - International Operations
JACK VARTANIAN CELEBRITY JEWELRY DESIGNER
São Paulo, Brazil
07.2014 - 01.2017
- Served as right-hand to Brazilian designer and CEO during global travel, managed personal and business needs.
- Advanced brand awareness; hosted event influencers like Vogue, Harper's Bazaar, Elle, Vanity Fair, etc.
- Coordinated launch of wholesale business in Hong Kong; managed trade in Brazil to/from U.S., Asia, and Russia.
- Managed daily sales operations, marketing strategies, and merchandising; recruited, hired, and trained staff.
- Created and maintained relationships with VIP clients and sent birthday gifts and invitations to private events.
- Evaluated proposals from contractors and negotiated the final prices to meet the company's budget.
Assistant Manager, Leather Goods
LOUIS VUITTON
São Paulo, Brazil
12.2010 - 06.2014
- One of 13 globally, selected for the prestigious America's Cup in San Francisco to lead as an assistant store manager.
- Administered visual merchandising training created by regional training managers focused on product and sales.
- Developed and managed a book of business comprised of high-net / 'VIP-level' accounts valued at approx. at $1M+.
- Responsible for training the stores associates with product knowledge and business strategies. Attended to leather goods and sales trainings in Brazil and overseas.
- Stock management keeping track of sales and providing feedback to the supply chain, ensuring best sellers were always in stock and end of life cycle products were returned to warehouse.
- Coached team to ensure sales goals and KPI metrics were achieved. Increased the store's conversion rate by 20%.
Education
Talent Acquisition
Univ. of California Los Angeles
Los Angeles, CA, USAManagement & Leadership
Fundacão, Getúlio Vargas FGV
Sao Paulo, BrazilBachelor of Arts - Business Management
Univ. Anhembi Morumbi
Sao Paulo, BrazilBusiness & Marketing Management
Edgware Academy
London, UKSkills
MS Office Suite
Google Apps
CRM Software
Project Management Software
Data Collection & Analysis
Private Luxury Travel & Concierge
Vendor Management
Event Planning
Interior Design
Immigration
Public Relations
Confidentiality
Risk Management
Budget Management
Leadership
Learning and Development
Collaboration
Communication Skills
Calendar Management
Multitasking
Time Management
Trilingual - English, Portuguese & Spanish
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Japanese
Elementary
Timeline
Self Employed - Partner with Meiojas & Associates
HOLLYWOOD VISA
01.2024 - Current
Executive Assistant / Personal Assistant UHNWI
KWANZA JONES AND JOSE E. FELICIANO SUPERCHARGED INITIATIVE
12.2021 - 12.2023
Executive Assistant
DMT LAW FIRM
06.2019 - 12.2021
Assistant to Store Manager
MICHAEL KORS
05.2017 - 05.2019
Executive Assistant - International Operations
JACK VARTANIAN CELEBRITY JEWELRY DESIGNER
07.2014 - 01.2017
Assistant Manager, Leather Goods
LOUIS VUITTON
12.2010 - 06.2014
Talent Acquisition
Univ. of California Los Angeles
Management & Leadership
Fundacão, Getúlio Vargas FGV
Bachelor of Arts - Business Management
Univ. Anhembi Morumbi
Business & Marketing Management
Edgware Academy